I appreciate the service. Issues with buying insurance I appreciate the service. I am always able to get tickets for hard-to-get events. However, routinely, when I try to check out and get insurance for the tickets, payments do not process due to a mismatch in the charge amounts. Please fix this bug.

Ticketsatwork are Thieves! I used Ticketsatwork to purchase two hotel rooms for March. I prepaid for the rooms in January. When I checked out of the hotel, the credit card I used for incidentals upon checking in was charged the full amount for the rooms. Apparently, ticketsatwork had never sent the payment along to the hotel. So now, I have paid once to ticketsatwork and once directly to the hotel. I have now had over 16 emails and phone calls to ticketsatwork to try to get someone to resolve this issue. It has been over four weeks since I stayed at the hotel. They are absolute thieves. Their customer service is the WORST. A different customer service rep responds each time to your emails. AGAIN....I have paid twice for the same hotel and they kept the money!! When they finally responded they said the hotel fees were correct because they were for incidental fees. This is even after sending them the itemized bills from the hotel explaining I paid for the rooms!

Faster than standing in line and 40%… Faster than standing in line and 40% cheaper! Only issue is the ticket needs to be printed out to be valid. That is inconvenient and a waste of paper. A barcode on a cellphone would work just fine. Inconvenient and bad for the environment. Bonus is the tickets don't expire.

was great would have loved the seat… was great would have loved the seat selection to be interactive

I have been trying to get in contact… I have been trying to get in contact with T@W for a few days now. Been on hold and have not been able to speak to anyone. Have put in 2 "contact us" cases and still noone has responded. This will be the LAST time I use Tickets at Work. I have always had good luck with them, but all of a sudden I am getting no customer service. I do not have order number because I never received an email confirmation nor is it listed under my orders on the website.