Follow to "PATHETIC EXCUSE FOR CUSTOMER SERVICE" This is follow up to my earlier review titled "PATHETIC EXCUSE FOR CUSTOMER SERVICE" - this company promised me a refund for the order I described in my first review. I was told the refund would be sent to the credit card account used to place the order, and to allow two billing cycles for it to be received. FOUR MONTHS LATER...no refund has been issued to my account. USE CAUTION DEALING WITH THIS COMPANY!!!

Overall pleasant experience The purchase was simple enough. I was able yo find information on the website to make my choices. The only thing that wasn’t clear was how long after ordering I could receive my first issue. Other than that no complaints and I like the magazine.

Big disappointment I have been billed for a magazine I never received. The billing continues even though I contacted Cricket and told them this and to cancel my subscription!

Updated stories would have been nice! We subscribed to Babybug after almost three years of subscriptions were passed down to us. We were sad to find that many stories were repeated in the new ones we recieved.

We love all of the magazines we have… We love all of the magazines we have read from Cricket Media: Babybug, Ladybug, Click, Spider and Ask. Always excellent quality and diverse material. I would appreciate more LGBTQ content (ie two dads, two moms, non-binary) to show the true diversity of the world. Other than that, excellent work!