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Trustify360 - Default Title

Segpay

220 Hillsboro Technology Drive, Suite 130, 33441, Deerfield Beach, United States

http://segpay.com

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3.15

Based on 20 Reviews

50.00%

5.00%

0.00%

45.00%

About Segpay

Segpay is a global leader in online payment processing. Since 2005, Segpay has offered e-commerce merchants a state-of-the-art billing platform that provides real time payment processing around the globe. Segpay helps protect online merchants with its proprietary fraud mitigation system and provides unmatched customer support. Segpay is a level 1 PCI compliant service provider and is registered with Visa as an Internet Payment Service Provider and MasterCard as a Payment Facilitator. Segpay is compliant with EU Payment Services Directive and is licensed with UK FCA as an Authorized Payment Institution, firm reference number 584599. Segpay is one of the first IPSPs to earn this important authorization required by European Law. At Segpay, the client always comes first. Segpay service is always a click, call or chat away.

Contact Info

http://segpay.com
220 Hillsboro Technology Drive, Suite 130, 33441, Deerfield Beach, United States
-

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I was concerned about a charge I was concerned about a charge that the company said was recurring. Camille looked into it and confirmed that it was non-recurring and she even sent me an email confirming it was a one time charge. I felt very relieved after working with Camille and thanked her for her work and follow up. She was a concerned customer representative. ticket #CSo2949730

Quick and easy! All I had to do was write an email, asking them to cancel a subscription. Done within 24 hours!

Segpay customer support is horrible Segpay customer support is horrible. Was told to contact the website support about the issue. In this particular case, the website said i only had 1 day remaining on my membership and the Segpay transaction details indicated i still had a week (until 3/27). I don't understand how it's the user's responsiblity to sort out discrepancies between Segpay and the website. Support agent also took actions that were not authorized. A user should also be able to turn off auto-renewal in the self-service portal without immediately losing access to VIP benefits on the website. This is not the first horrible support experience and has been an ongoing issue.

my issue didnt get fixed -

Great Very fast response. Cancellation was done quickly.

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Segpay

http://segpay.com

About Segpay

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Contact Info

James

Brianna Cullinan

Mars

max

Adrian Perrella