SUPER BAD EXPERIENCE!! Book Outlet only TAKING MY MONEY and NEVER sent me my books!! Didn't get my books, marked "Delivered" by USPS but I NEVER RECEIVED my books, already tried to tracked my package everywhere including asking neighbors, emailing USPS, visiting the physical Post Office near me, waiting the whole day for the Mailman just so I can asked where the hell is my books and why is it marked "Delivered" when I DID NOT RECEIVED any package, but NONE, tried to emailed Book Outlet Customer Service, total radio silence from them, now I wondering did Book Outlet even sent my books or just TAKING MY MONEY and be done with it, WILL NEVER EVER BUY from Book Outlet again!!!

I have made over a hundred orders with … I have made over a hundred orders with Book Outlet and I am very grateful to them for the opportunity they have brought to me. I live in a country where books are really expensive but because of Book Outlet, an access door for cheap books has made its way to me. At the quality of the books that you will receive, the price point is quite fair. They indicate if the book you're getting has scratches and even when they arrive surprisingly scratched or damaged unlike indicated, all you have to do is send them a message and they make sure to make things right. You also get nice surprises from time to time like signed books or something like that. You're getting the books at a fraction of its original price so for me that's already a steal in itself. More power to this company and they deserve more 5 star reviews on this site I felt inclined to sign up just so that they can get their due.

Shipping took a while but was well… Shipping took a while but was well within the upfront given time-frame. The book itself was like new - so nothing to complain about.

I would give this company a ZERO star… I would give this company a ZERO star yet that is not an option. Terrible service--terrible products--they take no responsibility for the junk they send out--no refunds --no replacements --buy at your own risk. You would do better going to Goodwill, eBay or Amazon. With the last 2 at least you have a guarantee to get what you paid for! They do nothing but give poor excuses for the damaged books they send out AND I did not even buy from their "scratch and dent"...would hate to see what those look like!!!!

Where oh where have the books gone? We ordered a whole bunch of books for a baby shower and sent them from New York to Delaware. I contacted them because they never arrived. It took almost two and a half months to figure out that the books were lost. They were good about refunding and said the books will probably appear there sometime down the road... but something was a little off. The tracking said they were in Philly but no one could find them on either end. Here it is a year later and still no books.🤦🏻‍♀️