Mixed review I would liked to have given a more positive review as TG Supplies products and costs appear good and competitive and their delivery cost is exceptional That’s the good news!! Unfortunately if it was possible to give zero stars I would have. The company does not answer the telephone!!! 21 attempts over 5 days. When they do answer on line chats they rarely ever answer the question asked. Despite paying TG Supplies for delivery they take no responsibility for any delivery issues. TG Supplies would do well to find another courier as DX Express are certainly not doing them any favours.

Best site Best site, Fast shipment, everything as expected. Thanks TG supplies!

Would never use agin I have only given 1 star as you have no option but to give at least 1! This has to be the worst service we have ever experienced. Ordered sheeting cut to size when it arrived it was cut to the wrong length. Contacting them was/is a nightmare, eventually got a response to say replacements will be sent to be delivered by Friday the following week! The following week the sheets that were cut wrong were collected but no replacements were sent. I contacted them again a nightmare & was told it takes 48 hours to get a response from the transport department, given they sent these out wrong I asked if it could be expedited apparently this was urgent, I had to wait 48 hours. I received very sarcastic responses from them a few saying "when we know you will know!" with times they responded to me but not a whiff of when the replacement sheets would be with us. I explained our end customers work was now very delayed but they do not give a damn! A whole day of online chat & still no further just lots of sarcasm, I requested a full refund & was advised I would need to wait another 48 hours as they need to see if they have been despatched or not! The sheets turned up the end of the following week after the originals were returned. What company can't see when their own goods are being despatched & be happy with the way they treat their paying customers! I could go on but I think you get the gist..... Had I read the reviews first I would not have gone near them!

0* Service This company may as well disconnect their phone lines, they never ever answer the phones. Only way to contact them is online chat where they are useless or email where they respond if they feel like it. Ordered almost £1000 worth of items and no way to track delivery. Tried calling several times to see if I can at least get a specific day, no one ever answers the phones. In the end tried their online chat and rep told me courier will call day before delivery. I asked specifically will it be delivered the following day as we maybe out. Told definitely not the following day. And what happens? Courier delivers it next day. As it was only 1 delivery driver he manhandles the polycarbonate sheets dropping them several times and denting them. Emailed TG and they just fob it off saying damage is not important. After we finish building the roof with the damaged parts as we had no choice. We discover that there is an end cap missing. Obviously they don't answer the phone, and emails politely asking if they can send a replacement out is ignored. Ironically they actually sell this part on Ebay which we had to pay out of our pocket to replace. So despite them being able to send it out like any other reputable company would. They ignore you forcing you to buy the parts again. I wish I had read these reviews before ordering as their service is awful. Looking at their premises on google. It looks like a tiny garage so obviously they just get the orders and just get it shipped from the manufacturer. So just go to a more reputable company that can do the same.

Placed an order for only a few pounds… Placed an order for only a few pounds early November and sure I requested delivery, I live 2 hrs drive away. I tried to call the number provided to be greeted by a voicemail helpfully advising to use the 'online chat' or send an email. I have sent several emails with no reply. The online chat shows as active, but no reply. I cannot get through to the company and I'm not driving 2 hrs for something that cost £11. Extremely unsatisfied customer, there are no excuses why someone cannot return my contact/calls. Strongly advise not to use this company, they need to rethink their customer service.