Able to take an amateur mass of garbage… Able to take an amateur mass of garbage and turn it into something professional looking. When I look at the finished product, I can't believe I did that. Or did I? It doesn't matter as I'm very proud of the job iUniverse helped me do. If I could sell a couple of books, I'd be so happy I'd do it again. I especially appreciate the editor evaluation and the final copy.

You Get What You Pay For This is my second go-around with iUniverse. I got what I paid for using the "Pioneer" package -- a print copy of my book plus an e-pub on Amazon with a Getty-image cover and transcription of my manuscript without any professional proofreading or copy-editing. Make sure your manuscript is in print-ready form before submitting it. They are efficient and responsive. You must do the marketing, however, and do not fall for or pay for their promises to make you a star. They are a business designed to make money. They are not going to make money for you, and they do not care about your writing. If your expectations are realistic, there is no problem. Everything is outsourced to workers in the Philippines, but I was able to discuss issues by telephone, and they were polite. FYI, the price for your publication package is negotiable. Addendum 4/24/2024: As of this date they have failed to make my e-pub available per contract. Several calls and emails have gone unanswered, or someone in customer services unsympathetically says they will get back to you in 24-48 hours (untrue). Also, about 7-10 days after my book was published in paperback I began to receive calls on my personal cell phone from complete strangers -- scammers with Filipino accents -- wanting to help market my book for a hefty fee. I did an online investigation and discovered this was a common occurrence with iUniverse (google iUniverse and "Logan Crawford"). If I write another book, it certainly won't be published by this untrustworthy organization.

The Worst This was one of the worst experiences for me and it costed me to take the risk. I was so excited to get started. Paid almost 2 grand and when it got close to finishing the project, they went ghost. No communication what so ever for almost a month. They rushed me to send in my unfinished manuscript because once you do that you’re locked in. They can drop the ball but once you cancel from fear of failure and/or fraud, they will take 50% without lifting a finger. Nothing was done on their behalf and it still costed me over $900. Who has money to throw away? If you’re thinking about going with this company I have one word of advice…Don’t. Do not send them your manuscript. They get a little lazy after you do or they’ll just keep trying to get money out of you for marketing. Don’t fall for it

Pleasant experience Lot's of people in this company and the feedback is good. Call backs, follow-ups answers to questions are responded in a timely fashion. The staff is great friendly and outgoing and always thank you for calling I-Universe. Some departments are hard to reach and waiting time is too long on the phone.

Free Electronic Copies I especially liked receiving free electronic copies of the book for my friends and family to redeem, for the photos show to the best advantage in that format. I found the early parts of the process to be slower this time than ever before. [This is my ninth book with iUniverse.] Don't know just what the problem was.