Thanks you guys for helping me jump into the Ecom World So I found myself with too much free time in my hands during this quarantine, I always had the ecom world in the back of my mind so I researched on Google and I found the Trennder Web Design Team. I hired them for the coffee dropshipping business they offer, they designed all the branding and website from scratch as well a the product packaging and I've to say they came up with the perfect style I was looking for. They implemented all my suggestions without any hassle and communication is top notch via live chat. Keep it up guys and thank you for all your hard work.

Excellent service and design Originally paid for a graphics package and was offered a free re-design as well. Stephen had really great customer service and was there to answer any questions along the way. Overall satisfied with the quality of the redesign. Would recommend Trennder Web Design to anyone looking to stand out from the competition in e-commerce!

TRENNDER DELETED MY PRODUCT CATALOG AND THEMES AFTER I LEFT THEM A BAD REVIEW Copies of emails were provided to Trustpilot in order to keep this review online and prove that the situation below is 100% true. The emails came directly from Shopify and clearly show the timestamps of when Trennder deleted my product catalog and the store themes I purchased from another vendor. ********Original Review ******* After leaving the review below, TRENNDER WENT INTO MY ACCOUNT & DELETED MY ENTIRE WEBSITE, PRODUCT CATALOG AND THE THEME INSTALLED BY A PREVIOUS WEB DESIGNER FROM SHOPIFY!! Absolutely TERRIBLE experience!! They have missed every single deadline and keep promising my website would be done in a few more days, and its been ONE MONTH RIGHT IN BFCM HOLIDAY SEASON!! It's been an absolute disaster for setting up my marketing campaigns because without a completed website, I can't link emails. Before ordering I spoke with someone and they assured me that they would complete the template I purchased from another site and also give me an alternate site. After at least 3 follow up emails and repeated requests for calls, sending them a full zip folder of images and detailed instructions and examples of the functionality I need the store to have, it has been completely ignored. I'm beyond frustrated and have not been able to move forward with scheduling my promotions. This has been an absolutely terrible experience and I will be disputing this charge for a FULL refund with my credit card company. Don't even bother trying them out, use another service. For a solopreneur who must rely on outside services to get work completed, this is a disaster. I currently have a Squarespace site that I didn't update waiting for them, now I have to backtrack and revise that website myself because my shopify site was never completed. I'm so deeply disappointed I cannot even say... my plans to apply to grants for women of color have all been pushed back. Just don't purchase from them. ** If my review was fake, Trustpilot would have removed it. If you are still in doubt, please contact me on IG and I will be happy to share the time-stamped keystrokes as proof from Shopify. ** UPDATE 2022: When I disputed the charge on my credit card, Trennder presented FAKE EMAILS TO MY BANK in an attempt to force me to pay them. Once I presented all of my verifiable evidence of emails, timestamps and Shopify logins, the bank returned my payment. The only way to press charges was to go to Lauderhill Florida police department in person which I was not able to do. If this happens to you, they can be sued under Florida's cybercrime laws.

Shopify shut my store due to an unlicensed theme from Trennder I purchased the Shopify Store Redesign package from Trennder and for a while I was really happy with it. However I recently received a DMCA takedown notice from Shopify saying the Trennder theme I purchased had been flagged as an unlicensed copy of the Impulse theme by Archetype Themes. My shop was subsequently shut down and I was told to purchase a licensed theme to get it reopened. I have contacted Trennder support 3 times over email, and again via live Facebook chat (which I can see was read by someone), and received no response. To Trennder support: this is not an ‘organic’ review, I have provided the Invoice number in the source box under the review and I’ve posted all relevant details below. I’d be more than happy to send you the Shopify takedown notice + proof of purchase a 5th time, so how about responding to my emails and providing some actual customer service instead of copy/ pasting the usual ‘must be a fake review from a competitor’ blurb. People reading this page aren’t fools – if you keep posting the same generic denial to every negative review they start to get an idea of what to expect from your customer support when something goes wrong. You guys dodge responsibility like it’s child support. Invoice number: 00437531-0001 Receipt number: 2044-8441 Dates of contact: January 10th, January 16th, January 23rd, February 28th

*Edit* From 5 Stars to 1! UPDATE: Since they seem to be trying yet another method of discrediting my review. WARNING: I urge anyone reading this to reconsider using Trennder because you can see the lengths they go to discredit anyone that had a negative experience with them. Don't say you have not been warned! 1. They claim it is a "fake review from probably freelancers" - Really? I sent all the documented emails & invoices from Trennder to Trustpilot for review and these were verified as a genuine experience, which is why my review is still up. 2. They say "...the source of this review is organic, which means this review is not based on a genuine experience but rather just a random person who searched our name organically on the internet in order to post bad reviews.." Seriously?!? If Trustpilot worked this way, there would be no Trustpilot. That is the most illogical reason you could have thought of. If you post a review and the company you reviewed flags it, it is temporarily taken down and you are contacted by the Trustpilot team to prove that you had a genuine business interaction with the company. you have to provide enough proof to remove any doubt that the experience was true. This includes but is not limited to invoices, emails, screenshots, etc between myself and the company. The company is also contacted to prove otherwise. Clearly, Trennder could not due to the fact that the proof I provided was 100% true and correct. All this was provided from my end and easily verified by Trustpilot. Thank God for Trustpilot. UPDATE *Edit* From 5 Stars to 1! Once your store design is done, they post it in as many Facebook E-com groups claiming to be the owner so that they get more business. They just keep linking the Trennder site. (I wish you could attach screenshots here, it would make a great addition :P) I have no issues with this strategy as long as they are honest about it. As my store is new, the FB pixel and Google Analytics is being screwed by random traffic from these posts. They say it's from people trying to get affiliate commissions but I know affiliate marketing and they don't use any aff links anywhere so clearly there is no way an affiliate would just send them free traffic since there is no tracking link. Only an idiot would fall for that excuse, again, I wish I could post the screenshots!! A number of group admins have been banning their profiles and even ban anyone from mentioning Trennder because of this. After I commented on one of their fake posts, the profile blocked me lol All in all, a good initial experience ruined by this tactic. So honestly, after all this, I cannot recommend their services. You are better off finding a more reputable company to do this for you as they will respect the business relationship. I would have been more than happy to recommend them in the different FB groups I am part of if they had just asked, it would have even created a better reputation for them! I guess thinking short-term wins is a better strategy for Trennder, so I have decided to give my next projects to another company. **Original Review Below** Good experience working with Trennder for my Shopify-based website! I was originally trying to get my site done myself since I know my way around Shopify but decided to try out their services. Overall, I am happy with the experience, my website looks good and I will definitely reach out to them for future projects.