Irene Goldie-Petras
GBQuality workmanship - purpose served I was asked to supply our local diner with an American Flag that flies in front of their establishment. It is located on a busy avenue with wind blowing all the time! The customer service department recommended the 6 x 10 flag that we ended up purchasing. The diner was very happy as the material will outlast regular flag material. Thanks to Gates Flag & their customer service department who answered all my questions and sent the flag in a very short time!
Matthew Pazaryna
GBCustomer Service Excellent!!!!
Wayne Olsen
GBexceptional old-fashioned service combined with modern speed GATES FLAG is a real pleasure to deal with. I called on Wednesday because I needed a flag for a weekend event. I got it the next day! Awesome...
Jerry
GB6 STARS !!! My mission became OUR mission as soon as I was lucky enough to find this family of professionals at , but not limited to , the Clifton store. they teamed with the Virgina location to troubleshoot my dilemma of replicating a double sided hand embroidered Tribute/Parade flag . The original flag being 40 years old and created in discontinued fabric and antiquated methods assembled overseas. My challenge was to honor those exact specifications to replicate it for a new "Anniversary Flag" to "Retire and Mount" the old one in our clubhouse. The short deadline and limited supplies were met with grace , assembled and delivered early . it proudly flew the very next week at the 40th Flag anniversary at the General Von Steuben parade in NYC. An incredible tribute to a work of art assembled by the Gates Flag Family . You exceeded all expectations . We at the Deutscher Club Clark NJ ~~~ Thank you !
Richard Flint
GBI mis-understood the listing for a… I mis-understood the listing for a small flag I bought for my grandson. A call to Gates to re-order a missing part lead me to ask for a reduced shipping charge for the additional part. They agreed that the listing was not clear and waived shipping (which was more than the part). Excellent people to deal with. Will definitely make future purchases through them. Thank-you.