LiveAnswer, Inc.

1101 Brickell Ave, Suite 800, 33131, Miami
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4.65
Based on 20 Reviews

5

85.00%

4

5.00%

3

5.00%

2

0.00%

1

5.00%
About LiveAnswer, Inc.

LiveAnswer is reinventing the help desk into a multi-channel intelligent conversation by providing businesses around the world with a unified communication platform that seamlessly integrates phone, email, SMS, chat and social media into one simple Inbox. LiveAnswer's software will allow businesses to respond to and track real-time customer interactions to provide intelligent and effective customer service. Additionally, the company provides an optional workforce marketplace which allows businesses to outsource their phone support needs to multiple call centers.

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John Slatton
GB

Easy to use call center We used Useful Tools for a weekend sales event we had at our boat shop. We sent out a bunch of mail pieces to folks around town and each of the pieces had a number on it for people to call. We weren't sure how many of them would call, so we worked with Useful Tools to have their people answer the calls and take appointments and such. We had quite a turnout. And we asked all of the people that showed up for their appointment how they liked the people on the phone and every one of them said they was friendly and helpful. I think we'll likely give them another shot.

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Sichon Domrongchai
GB

Incredible Service and Value We've used other live answering services before in the past, but for the price, along with the management tools they give you behind the scenes, none of them come close to comparing what you get from Live Answer. Can't recommend them enough.

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Jared Reyes
GB

Impressed LiveAnswer's service has really proven itself to me. I don't need to hire any additional people just because I might have too many calls coming in.

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David
GB

Easy to Use! I love how easy it is to add information to the script! You can change the script right from the account and it takes effect immediately. They helped me add music to the line and have calls ring my cell first so I can answer it!

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Orlando
GB

Great Service! Switching over to LiveAnswer was a very wise decision for our company. Our productivity has increased as we are now able to focus on other aspects of the business. LiveAnswer operators took the time to learn about what we do as a business and got to know our members of staff. Their operators handle all of our calls, inquiries and deliver messages. They are very professional, courteous and helpful on the telephone. Already we have had a few compliments from our clients about our friendly and helpful operators.

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