LiveAnswer, Inc.

1101 Brickell Ave, Suite 800, 33131, Miami
image
4.65
Based on 20 Reviews

5

85.00%

4

5.00%

3

5.00%

2

0.00%

1

5.00%
About LiveAnswer, Inc.

LiveAnswer is reinventing the help desk into a multi-channel intelligent conversation by providing businesses around the world with a unified communication platform that seamlessly integrates phone, email, SMS, chat and social media into one simple Inbox. LiveAnswer's software will allow businesses to respond to and track real-time customer interactions to provide intelligent and effective customer service. Additionally, the company provides an optional workforce marketplace which allows businesses to outsource their phone support needs to multiple call centers.

Tags
Contact Info

You need to Login first to submit your review.

image
John Slatton
GB

Easy to use call center We used Useful Tools for a weekend sales event we had at our boat shop. We sent out a bunch of mail pieces to folks around town and each of the pieces had a number on it for people to call. We weren't sure how many of them would call, so we worked with Useful Tools to have their people answer the calls and take appointments and such. We had quite a turnout. And we asked all of the people that showed up for their appointment how they liked the people on the phone and every one of them said they was friendly and helpful. I think we'll likely give them another shot.

image
Jared Reyes
GB

Impressed LiveAnswer's service has really proven itself to me. I don't need to hire any additional people just because I might have too many calls coming in.

image
ritu
IN

good design goodf design and working properly

image
Brad Brooks
GB

This company is a joke This company is a joke. They have the most unqualified people answering the phone representing your business. Simple English skills were missing. Couldn't spell or speak proper English. Often had bad attitudes as well. They drag the calls out as long as possible in order to milk you of the min's on your call plan. I would highly recommend finding someone other than this company to handle your call center questions. Sincerely Brad Brooks The Brooks Agency

image
Trevis
GB

The best call answering service! I own a small scale business, which was started just two months back. I did not have the ability to hire a receptionist to answer all the calls because of the financial difficulties. That’s why I signed up with LiveAnswer. LiveAnswer has given us amazing service and helped me to make my life a lot easier. They did a wonderful job by handling all the calls in a professionally, without harming our brand. The best thing about their service is how user friendly it is. Customers loved their helpfulness. It is better to use LiveAnswer for calls, than spending money on a receptionist!

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow