Disappeared in Fall 2020? I purchased a theme through their website and then could not download the files from my account. I tried e-mail their support address multiple times and heard no response back. I submitted forms through their online forum and heard nothing back. No support whatsoever for an item I paid for and did not receive.

Excellent WordPress Theme Thank you so much for providing an excellent WordPress theme for my business. The team is very supportive. Regards Joseph

Good Support System They have a good Support System, and they are very friendly and supportive. And, I also like there Theme.

Solostream charged $15 to my credit… Solostream charged $15 to my credit card and won't tell me what the charge was for. It's an auto-renewal but I don't recall having authorized an auto-renewal when I used their service. Even if I did, there needs to be a way to reverse it. I emailed them the same day the charge was initiated, and they wrote me back saying they'd look into it. I didn't hear from them again. As a result, I disputed the charge through my bank, and the bank required me to cancel my credit card because it's considered "compromised." It's a big hassle for a $15 charge, but I don't trust the company to not charge my card again. It's unacceptable and unprofessional for a company to auto-renew something without any notice or ability to cancel it, and to not disclose what was auto-renewed when asked.

Great people to work with Great people to work with, Always responsible and passionate about perfection. always ready even any time.... I was in london had different time zone though,, got great support,,,, and quick turn around time..... in my case it was 1.5 hours,,,,,,,, Thank you... and hope it will help others...