Disappointed in Buffer Disappointed in Buffer, I setup scheduled posts, some where posted, but if I chose to delete a post or move it to a different day, it was posted on both days. App doesn’t sync with the website unless you keep closing it down or refreshing the page. The also appear to have a lot of problems posting short 20-30 second videos to Instagram. Receive email saying post has gone, but it hasn’t. So I do not recommend Buffer as a reliable source to social media scheduling management.

TERRIBLE TERRIBLE - I can't even post because the UI is so bad. Waste of money. Also, their Get in touch button on the website does nothing so you can't contact customer support.

I am astonished these folks are still in business Giving Buffer one star is really way too generous. They provide no way to get in contact by phone. This "small, remote team that is distributed globally," apparently doesn't receive any training except for how to upsell. They don't READ my messages, and certainly don't address my issue. I've submitted two tickets and had multiple email exchanges with various staff in an attempt to get a simple matter resolved, which never resolves. I either get a long email directing me to take multiple steps to buy a bigger account, or the customer service rep doesn't READ my email thus doesn't answer my question or help me. Terrible, terrible customer service. Truly the WORST customer service experience I've ever had.

Works well, but strange pricing model I love buffer and have been using the service for a long time. Our company has several different websites, which means several social profiles. It's great that we can keep them all in one place, however we have been unable to add a few of these accounts to Buffer because of the price increase. 3 stars because... We pay $15 per month for 8 social accounts, however if we wanted 9 or more (which we do), it's a huge price hike up to $99 per month!

I have just seen the reviews of Buffer… I have just seen the reviews of Buffer here in Trustpilot unfortunately. I paid the subscription and the product is broken. Sorry to be hard. I did not use the product for 1 year and when I asked to get a refund they said no. Poor product, poor customer support. Run away 🏃‍♂️ and use a better product. Don’t use Buffer in my opinion except you are okay to spend a lot of time to parameter the product and have a bad experience. Good luck and good bye Buffer ✌️