Shawn Stone
GBTheir service is average at best Their service is average at best, but their customer support and specifically their deceptive and fraudulent billing is why I give them one star. They enroll you at purchase in automatic billing, which may be fine if you purchase month to month but if you do it annually, be careful. They will not send out a reminder and they will not provide any pro-rated credits back to you if you cancel...for example if you did not want to renew and discovered they had billed you for a year the day after your date. They will charge you for the full 12 months and will not give any type of refund. Multiple attempts to rectify through their customer support met with the same answer. Attempts to talk to management have been dead ends. They are a ghost. So basically they use deception and fraudulent billing and no remedies. STAY AWAY FROM THIS COMPANY. Ignore the pseudo responses in other reviews from the Company indicating to contact support. They will all be dead ends if it is any topic related to getting refunds.
J
GBVery scammy company Very scammy company. There’s no where on the website that allows you to cancel the subscription. After weeks of emails back and forth with them giving me solution that do not work, and then telling me that’s they experiencing technical difficulties and it should be resolved within a couple days, none of their features worked. I asked for a refund and then they said they don’t offer them and then asked me WHY I wanted a refund? Did they not see the previous 10+ emails that went back and forth?! If this happens to you, call your credit card company and issue a chargeback. Hopefully with enough chargebacks their credit card merchant will tell them they need to fix their policies and platform.
Fatoumata
FRI put one star because I can't put zero… I put one star because I can't put zero ! This company is a scam, services don't work and then they keep charging you each month !
S.T.A.
GBWorst company ever!! Worst company ever!!! Do not use!!! They will steal your money by renewing your account without notice and will not refund your money!!! Its virtually impossible to get in contact with them to resolve financial matters. Stay away!!! The owners are ghostly crooks!!!
Frederic
DESuch a bad tool!! Such a bad tool!! We use alot of tools in our agency but this is by far the worst!Nothing works, every 2 weeks we need to setup the accounts again, no access to the billing history, new features but then again not and inbetween 3 weeks nothings works. I would not recommend this tool if you want to work professionell.