The system does not work properly The system does not work properly, No way to cancel - had to call my bank to stop the payments after not possible to resolve with them via email. Stay away please

Their service is average at best Their service is average at best, but their customer support and specifically their deceptive and fraudulent billing is why I give them one star. They enroll you at purchase in automatic billing, which may be fine if you purchase month to month but if you do it annually, be careful. They will not send out a reminder and they will not provide any pro-rated credits back to you if you cancel...for example if you did not want to renew and discovered they had billed you for a year the day after your date. They will charge you for the full 12 months and will not give any type of refund. Multiple attempts to rectify through their customer support met with the same answer. Attempts to talk to management have been dead ends. They are a ghost. So basically they use deception and fraudulent billing and no remedies. STAY AWAY FROM THIS COMPANY. Ignore the pseudo responses in other reviews from the Company indicating to contact support. They will all be dead ends if it is any topic related to getting refunds.

They keep charging your creditcard… They keep charging your creditcard after cancellation (which can only be done by email). They don't respond to any email anymore and still keep charging me.

They admit service does not work and won't provide refund They admitted their service does not work and refuse to provide a refund. Don't waste your time or money. Had MANY emails back and forth and gave them time to fix the issue. After 10 days, the software still does not work and they keep telling me they are working on it. Direct from them: "We're sorry to let you know but our management and developers are still working and finding the resolution for this We have found some fixes and are testing them right now, but looks like every time we find a working solution it works only for a while. Instagram is also having some troubles with their api, it was down yesterday and today for some time, so it has made testing a bit hard. I know this is very disappointing on your end and we don't know want this to happen as well but rest assure that we are doing our very best and hoping that we can fix it asap." I ASKED FOR A REFUND 3 TIMES and was told: "We understand and apologies for the inconvenience. Unfortunately, we can't offer refunds according to our terms of service" It is completely unacceptable to not offer a refund for a service that has not been working for the past 7 days (since I purchased the subscription). The issue is 100% on their end and I can't even use the software for its intended use.

Such a bad tool!! Such a bad tool!! We use alot of tools in our agency but this is by far the worst!Nothing works, every 2 weeks we need to setup the accounts again, no access to the billing history, new features but then again not and inbetween 3 weeks nothings works. I would not recommend this tool if you want to work professionell.