Okay customer support - product absolute rubbish Wanted to use their product for my company, but it just keeps failing. The customer support was (different from the other review here) pretty responsive and apologetic but they also couldn´t do anything. Their product just doesn´t work and is not providing any of the benefits they claimed. Can recommend them under no circumstances.

They admit service does not work and won't provide refund They admitted their service does not work and refuse to provide a refund. Don't waste your time or money. Had MANY emails back and forth and gave them time to fix the issue. After 10 days, the software still does not work and they keep telling me they are working on it. Direct from them: "We're sorry to let you know but our management and developers are still working and finding the resolution for this We have found some fixes and are testing them right now, but looks like every time we find a working solution it works only for a while. Instagram is also having some troubles with their api, it was down yesterday and today for some time, so it has made testing a bit hard. I know this is very disappointing on your end and we don't know want this to happen as well but rest assure that we are doing our very best and hoping that we can fix it asap." I ASKED FOR A REFUND 3 TIMES and was told: "We understand and apologies for the inconvenience. Unfortunately, we can't offer refunds according to our terms of service" It is completely unacceptable to not offer a refund for a service that has not been working for the past 7 days (since I purchased the subscription). The issue is 100% on their end and I can't even use the software for its intended use.

SCAM COMPANY. The company do not respond to any emails. There is no button to cancel your account subscription. We have been blocked from posting on our own Instagram account for a week now with no response from the company. I have called my bank to block the payments and issue a charge back.

Instato ruined my Instagram account Instato ruined my Instagram account. I opened an Instagram account and an instato account. I began posting and liking and following with instato. I only had the settings to slow, no auto comment was used. Immediately Instagram shadow banned my account, making hashtags inactive. I changed my password. I posted for a while and then put my settings to very slow. Not long later I was banned again. This has happened in the space of two months FOUR times. It has made it impossible for me to use Instagram. Unfortunately Instagram is cracking down on using bots. I wrote to Instato for a refund and they refused. I must warn you that you might well be wasting your money.

They keep charging your creditcard… They keep charging your creditcard after cancellation (which can only be done by email). They don't respond to any email anymore and still keep charging me.