Hannah
GBSCAM COMPANY. The company do not respond to any emails. There is no button to cancel your account subscription. We have been blocked from posting on our own Instagram account for a week now with no response from the company. I have called my bank to block the payments and issue a charge back.
Christian Bartsch
DEi cancelled in Q1/2020 but still got charged again i cancelled in Q1/2020. Got it in writing. got from them a replay to my cancellation. now they charged me again over 320€ for a service that does not work. After contacting them again, they claim to not know of a cancellation and refuse to refund. Sounds very much like scam.
Leeron Cohen
GBSCAM AND FRAUD Tried using them for some client accounts. It's a scam company. I contacted support million times to try and cancel the account and every month they keep charging me. I made it very clear that I wanted the account canceled and yet, they still keep charging the account. There is also NO WAY on their site to deactivate your debit card or c cancel your account. They removed that as an option! SCAM and FRAUD.
J
GBVery scammy company Very scammy company. There’s no where on the website that allows you to cancel the subscription. After weeks of emails back and forth with them giving me solution that do not work, and then telling me that’s they experiencing technical difficulties and it should be resolved within a couple days, none of their features worked. I asked for a refund and then they said they don’t offer them and then asked me WHY I wanted a refund? Did they not see the previous 10+ emails that went back and forth?! If this happens to you, call your credit card company and issue a chargeback. Hopefully with enough chargebacks their credit card merchant will tell them they need to fix their policies and platform.
Christian
DEUseless tool that will not grow your… Useless tool that will not grow your instagram footprint but cause you trouble. There is no way to cancel the subscription online. You can't even update your credit card. There is no proper contact details. No proper invoice. No valid Tax ID. It all looks very bad. Charging us 359.40 USD for a useless tool and no proper documentation. No support. Very bad service. I will not buy again