Barry
GBLove the site, don't love all the email I love the functionality of the website. It's a terrific service and the fees seem fair. What I don't like is the inability to opt out of all of the marketing messages. I'm using the service to manage contributions to a surprise gift for my wife, and it's difficult to keep it a surprise when Deposit a Gift messages pop up in my email multiple times per week. I'm paying for the service, I should have the option to turn these messages off.
National Repertory Orchestra
GBA good place to start your crowdfunding efforts Setting up the different pages was pretty easy and we like the overall look and feel of the site. However, we did have a couple of issues. There was a bug in getting photos and videos to appear correctly. And there were many fraudulent charges coming through to our account. Both issues were fixed but I feel like there was not a quick way to access a help desk. When something went wrong I had to send an email and wait almost 24 hours for the issue to be resolved. Luckily the issues were not time sensitive.
Kameron
GBAlmost perfect I really like the site when it comes to the guest book and posting pictures as well as information. It isn't completely user friendly so thank goodness I worked in IT and know a little about data bases. Also, the fee you charge for processing a payment is outrageously high and incredibly inflated. We lost as well as you a lot of money due to the fee you charged. Many of our guests complained and we were handed cash at the wedding instead of using the site. Out of 132 people only three used your website. That should speak volumes about your fee scheduled.
William Preston
GBUnacceptable - Please use another service This company shut down two of my campaigns and also refunded all of the monies to contributors without any prior notification to me. Once I called in they did not return my phone calls. They then sent a very cryptic email with hardly any information. I will never use this service again.
Keigh Keigh
GBI don’t know anything about this… I don’t know anything about this company but I do know they somehow got ahold of my 12 year olds vanilla gift card she got for Christmas from her grandma out of state and they wiped the card out. I opened an investigation with the card company and emailed this company and have gotten no response. They should be ashamed of themselves!