Failed Received only one donation and it was from the great grandmother, no one even bothered with our story.

Got the job done. I set up a short fundraiser for a family member. The fundraiser exceeded expectations so from that perspective, it was great. Where I had difficulty was in website technical stuff and cust service technology. 1) For posting updates and also photo uploading, the software was a pain and very restrictive and even confusing. Have you tried it??? 2) When I needed help setting up a different person to release the funds to, I had myriad responses from customer service, sometimes with conflicting advice. The people I communicated with were always kind and tried to be helpful, but some things just got lost in translation. Made it very confusing. 3) As an administrator of the fundraiser, I wished for more flexibility in sending invitations, and then follow-ups, and in keeping up with both contributors and potential contributors. Emails I had sent weren't easily accessible for reference or to use as templates.

FRAUD FRAUD. Giveforward allows fraud by not checking accuracy of requests- Anyone can post anything to receive donation through Giveforward. see Nadine Kpanou fundraising request.

Convenient but pricey. It is a great tool to raise money. The cost for the service persuaded people to not use the service but to donate to my family personally instead.

A lot of friction I am very disappointed with Give Forward and their process of payment and lack of customer service. We Pay was very helpful in getting the funds to our bank account but I got little to no help from Give Forward. Their customer service was very rude and matter of fact and just told me to speak to We Pay for help. No follow up, no concern about not funding the bank account which was rejected 3 times. I expected more from a company who was trying to help individuals in need, but their lack of response and help has proven otherwise!