Our in…Safety Our installer Dan was extremely capable and very patient with all our questions. We really felt like we understood how to best use our system by the time he left.

Needs improvement We've been using Sentry for several years and it's apparent that they need to improve upon their product knowledge as well as add more project managers. The constant follow up is an added source of friction. The people are nice but overall there is a lot of room for improvement.

Positive Experience We were having some issues with our security system and Sentry sent a technician out to detect the problem and resolve the issue. We were pleased with their attention to the problem and concern to make sure we have the safety and protection we were paying for. They were polite, friendly and efficient making it a positive experience.

This company will sell you equipment… This company will sell you equipment that you don’t need. They were hired to install fire monitoring equipment I never did. However, they charged my card almost $3000 and already billed me for a monitoring system that I don’t have. They lied to my homeowners insurance and almost cost me my policy. This company is fraudulent, and I’m not sure how a place like this stays in business. I’m looking forward to filing a law suit for my refund and being as much public knowledge of their dirty practices.

Got us up and running on the new system with no issues. Technician was able to tie into our existing wiring and get us up and running within two visits.