Poynt

California Avenue 490, 94306, Palo Alto, United States
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3.35
Based on 20 Reviews

5

55.00%

4

5.00%

3

0.00%

2

0.00%

1

40.00%
About Poynt

Poynt is your all-in-one omnicommerce payment solution.

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Joseph Desiderio JoeDes
GB

Absolutely the WORST decision! Absolutely the WORST decision I made when opening my business. I got caught up in the "GoDaddy" name and regret not understanding enough about possible issues. AMAZING how limited is the reporting! Updating the terminal doesn't take. You have to delete an item and reenter rather than just trying to edit the one that already exists. YOU CAN'T RUN A REPORT TO EXPORT CLIENTS TO A LIST! The lack of a cohesive report to show products sold is ridiculous! You can't run a report to show SKU's sold! AVOID THIS PRODUCT LIKE THE PLAGUE!

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B-Y'S Honey Farm
CA

Thank you Andrene! I could not figure out how to connect my Poynt terminal. It was giving me error codes and I would not have figured out how to get everything connected without the help of Andrene B. She even called me back to ensure that I had everything up and running. I couldn't be happier!

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Jimmy
CA

Andrene was very helpful and answered… Andrene was very helpful and answered my questions clearly. She was very easy to follow and understand. Thank you.

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LISANDRA GRAVE DE PERALTA LAFF
CA

Great outlook Great outlook, great customer service also. The only disadvantage is that it's a bit slow with certain cards, I've cancelled more than 3 times transactions because it takes too long waiting for some kind of authorization.

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Monde Stillwater
GB

I've had nothing but issues with the… I've had nothing but issues with the new terminal that I was basically forced to upgrade to. Spent hours a day on the phone with customer service that seem to have no idea what a Multi-Mid terminal is suppose to do. I've been "accidentally" hung up on multiple times by customer service who I believe just didn't want to deal with the issue.

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