Before Hub Group took over Choptank… Before Hub Group took over Choptank they were my favorite broker. I worked as an agent for several large major carriers before getting my own company started. Now I own my own company they won’t load my trucks because I worked as a dispatcher for other companies. Makes no sense at all. Trying to call compliance is just a nightmare there is no one to help. I am a perfect carrier 100% on time. Excellent ratings and this broker or rather Hub Group don’t care. Horrible experience with Hub Group.

Empty Promises and No Support We used Choptank after their hounded our company for months. As broker, we expect them to support us as their customer on claims. We had a load that had clearly had transit damage and been restacked. We experienced over $8,000+ in damages which carrier refused to pay. They have done NOTHING to help resolve the issue. Now they are not responding to emails or calls for assistance. I would not use them!!!

Great Broker! Choptank has been great since we started working with them last year. Our rep Rachel Rudewicz has been fast with rates and will update us all the way until delivery on top of her great customer service and pleasant and happy personality. Nothing is too much even in the pleasing of sometimes difficult customers.

Owner operator here Owner operator here. Hub Group said fill out the Carrier profile, I did. Call Chop tank for the load listed, the lady tells me I'm not approved to haul loads because there is 941 carriers ahead of me for approval. I think this is a scam for companies information. Total waste of time. Plus they're putting false high paying loads on the load board to get your information....BEWARE

Worst brokerage firm I’ve ever dealt… Worst brokerage firm I’ve ever dealt with . They don’t call you back when they say they would , just left me hanging. Got stuck on a overnite delivery for 2 1/2 days 4 tanks of refer fuel and they want to give me a measly small detention fee . This is the 3rd time I’ve been screwed over by them. Avoid booking loads with these people cause it’s clear they don’t care about nobody but their pockets, they will book a load then cancel and say load has been canceled because they found a cheaper truck amongst other unfair practices. They get a minus -10 from me.