Katherine
GBI like that I can monitor things like… I like that I can monitor things like how much time my dog spends drinking, how much exercise she gets (we have a fenced yard, so she is not totally dependent upon walks for exercise), and whether she is sleeping well. I also like that I can get information about how many calories she burns so that I can make sure that I am not over- or underfeeding her. And, since she's a Siberian Husky, I like that, if. she does escape, I can track her and get her back quickly. Recently, she opened the locked screen door and let herself out. I found her within a few minutes, but, unfortunately, not until she found the local skunk family.
Paul Acito
GBWe bought this after a harrowing… We bought this after a harrowing experience where our golden took off for 2 1/2 hours from our yard after being frightened by a hot air balloon. I remain impressed by the cost of entry, tech, light weight collar attachment and overall responsiveness. The data reports on activity, sleep, etc. are a nice bonus and will provide a data driven record of our family pet's health trends and any changes in her routines.
customer
GBWeak straps, keep getting lost, poor customer service We’ve had the whistle tracker for about 8months, the strap design is so flimsy, it kept getting lost. We’re unable to find it this time - the proximity meter is very very weak. On the website it says to contact the support team in case you struggle to find it and all they said was they can’t help us and the warranty does not cover loss. The app is ok hence why 2stars but save yourself a lot of money and get more solid tracker.
Pamela Caughey
GBWe have 3 Whistle devices - 1 old, 2 newer (2024) - inconsistent tracking We tried our first whistle gps device several years ago and it worked perfectly. Now, several years later, we got two new puppies and “thought” we were purchasing two “Go Explore” gps whistle devices like the first one we bought - but the two new ones are not consistently tracking operating as we had hoped. Customer service has tried to help us “fix” the ongoing issue, but oftentimes, our pups have run away with no notification from the two newest whistles around their necks whereas, the original unit purchased years ago continues to work pretty well. We are told only having one cell tower in the area, and possible issues with our WIFI, are at fault but we cannot solve the issue. Recently, my husband walked both pups on leashes outside the safe zone -both with the newer whistle models -while I was out of town. We both only got a notification that one pup was out of the safe area even though they were walking side by side. He walked them again the next day, again, we were notified one dog -not two-had left the safe zone. This time the notification was for the other dog. Yesterday, I was working in my studio with all three pets with whistle devices right there with me -some inside the studio and some outside in a fenced area. But, I suddenly got a notification that a pet was 700 ft from home. I panicked, ran outside looking for the pet but the whistle gps couldn’t locate her (same wifi as the house) - so I returned to the studio only to find the pet was sitting right there-sleeping. Today, our female pup got away and ran far from home. I clicked “find your pet” but got nothing-the gps kept buffering and told me nothing of her whereabouts. I jumped in the car and chased after her, but still no notification from Whistle that she had left the safe zone. I finally found her about a half mile from him. After she was safely back home, I got a notification from whistle saying it couldn’t locate her and to try back later. A few hours later it said she was home. The company has a 30 day window to get your money back so if you do go for the whistle Go Explore unit, be sure the units are working for you, consistently, within the 30 day refund period.
De Petris Gianluca
ITDishonest behaviour Dishonest behaviour: they have been pulling 95,40 USD every year for 4 years from my card, despite I gave the device back a couple weeks after reception (Dec 2019), due to poor performance. Customer service forced us to download the app in order to cancel subscription but didn't give our money back. A subscription related only to a device that has been given back? There is no service without the device: what did I pay for? This is not honest! Stay away from this company!