Website goes down, support doesn't help I've been a client of this hosting company for several years, only because I had the sad idea of paying several years at once, due to a discount. Can't count how many times my website went down with no reason. I send them emails, hours later they say they'll check, reply with reasons I can't understand and each email takes a day to answered. Sometimes you get a helpful person, often times they just don't care as I am locked to a plan that is paid for. Once they suggested that I should go for a more expensive plan to solve some of my problems, but obviously it didn't change a thing.

Not that good for Reseller hosting I used hosting24 before shifting to site hosting club. Hosting24 is overpriced and performance is too bad. I don't recommend

Very low capacity servers on shared hosting Very low capacity servers on the shared hosting. You cannot run an adwords campaign or even update a script from softaculous without causing high CPU usage and having your site down for a while. physical memory is only 768 MB

migrated my sites causing 403 forbidden… migrated my sites causing 403 forbidden issues. When I emailed that to fix. They still do not replied to me. Worst experience

SLOW Customer Service, not listening to the customer At first use, Hosting24 was fine. My use of this hosting service consisted of accessing the CPanel for uploading some edited HTML files for my client. Now, things are a complete disaster. There is no way to get help in a timely manner, especially in an urgent situation. There is no phone number, no urgent option, nothing. Just wait while my client's site suffers during their peak business time. I gave specific directions to the person on the hosting24 customer service chat, and the instructions were not followed. I now have a WordPress website that was not supposed to go live, now live. I specifically told them to migrate the site to the staged environment I had created on the hosting24 server. Easy instructions. They were not followed. Now my client is upset that this site is not what they wanted. Now I'm waiting on the chat for urgent help. If there was a phone number to use to escalate situations like this, then this one-star review would have probably been a five-star review, and this review would be telling how helpful and courteous hosting24 was in fixing their error. Please change your customer service options. This is extremely unavoidable.