Why do they fax me? Who are they? Why do they fax me? They can not even say, who they are, why should I "validate" any information on me, CS does not even listen! We have enough unprofessional AI already!

I HATE THEM SO MUCH I'm a massage therapist and only am contracted with one healthcare company directly. BetterDoctor faxes my office every week, claiming that I need to verify my information for an insurance company I have never been contracted with. They claim can't remove this from their records, that I have to contact the company (PacificSource) directly. So I contacted PacificSource, and they said I have to contact another company Uprise, who credentials mental health professionals. I am not a mental health professional! Uprise credentialing department phone# goes straight to voice mail and cuts you off before you can leave all the info they request. I left them 5 messages but they have never called back. This is WRONG. They should not be allowed to do this. As if this is not bad enough, BetterDoctor keeps merging me and my office roommate into one business, although we are not. We have corrected this in the past but they keep shoving our data together. You can see they are a datamining scam company by the way they answer: "Oh gee, we really are contracted by insurance companies, really we are, although we can't tell you which ones."

They just popped up out of nowhere. They just popped up out of nowhere - they do not even exist, along with the email address they state. A real site that does exist is BeyondOrganicDoctors.com, totally different and legit.

Don't trust these people they use lying… Don't trust these people they use lying by inference in all their calls giving the impression you are not in compliance unless you contact them. This is a blatant falsehood... they are not to be trusted.

We've asked repeatedly to be removed… We've asked repeatedly to be removed from BetterDoctor fax and email lists, yet the barrage of review and overdue review requests continue. As we've told them via support at betterdoctor.com, we make necessary changes when and as they occur within our organization - there's simply no need or purpose for their quarterly reviews. Also, as stated by another reviewer here, no plan we've spoken with knows anything about this organization so it's wasted time and energy on our part. We just want them to leave us alone and our requests only result in more useless explanations.