We've asked repeatedly to be removed… We've asked repeatedly to be removed from BetterDoctor fax and email lists, yet the barrage of review and overdue review requests continue. As we've told them via support at betterdoctor.com, we make necessary changes when and as they occur within our organization - there's simply no need or purpose for their quarterly reviews. Also, as stated by another reviewer here, no plan we've spoken with knows anything about this organization so it's wasted time and energy on our part. We just want them to leave us alone and our requests only result in more useless explanations.

I got mail from this company eluding to… I got mail from this company eluding to the fact they "work" for Pacific Source and that I am required to update my information with them. I looked up reviews and all are bad that this company is not legit. I looked up the address on the letter 2443 Fillmore St #308, San Francisco, CA and this is a UPS store with apartments above it. This appears to be an unsafe data mining operation-Definitely not legit!

I HATE THEM SO MUCH I'm a massage therapist and only am contracted with one healthcare company directly. BetterDoctor faxes my office every week, claiming that I need to verify my information for an insurance company I have never been contracted with. They claim can't remove this from their records, that I have to contact the company (PacificSource) directly. So I contacted PacificSource, and they said I have to contact another company Uprise, who credentials mental health professionals. I am not a mental health professional! Uprise credentialing department phone# goes straight to voice mail and cuts you off before you can leave all the info they request. I left them 5 messages but they have never called back. This is WRONG. They should not be allowed to do this. As if this is not bad enough, BetterDoctor keeps merging me and my office roommate into one business, although we are not. We have corrected this in the past but they keep shoving our data together. You can see they are a datamining scam company by the way they answer: "Oh gee, we really are contracted by insurance companies, really we are, although we can't tell you which ones."

Don't trust these people they use lying… Don't trust these people they use lying by inference in all their calls giving the impression you are not in compliance unless you contact them. This is a blatant falsehood... they are not to be trusted.

We dont want this unsolicited mail from… We dont want this unsolicited mail from this company. They are sending our info validation requests to our patients address - not sure where they are even getting that from. WE dont want to deal with them and want them to stop sending us mail or email or fax