Awful Service, Rude Reps If I could give 0 stars, I would. Awful service. Very rude team. Tier I Representative Christian A. Balbuena closed my case, but never helped me reach a resolution. His attitude was sub-par, his service was worse, and I still need help.

Horrible Experience! I purchased 5 Trackers and on the 1st installation the trackers werent showing up on my home screen. It took an entire week for support to get the account updated and when they finally do, the mobile app is not functioning either. I've been trying to get the phone application up and running for over 3 weeks and everyone just keeps escalating a "case" and nothing happens. I have lost over $3,000 due to Spireon's carelessness and dismissiveness. This is the worst customer service experience I have ever had in my life. Would not even recommend my worst enemy to this company.

This company is impossible to get ahold… This company is impossible to get ahold of. One of my units went down in the fleet and that's how I track the employee's time. I've been trying to contact them for four days by phone and email. They never answer or respond. I'm so pissed off I can barely see straight.

To spireon management can y’all please… To spireon management can y’all please call me back it’s been weeks & im still waiting on a call back from you guys . You guys are a scam . You should not be allowed to be a business customer service is horrible 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

Worst company ever End up with 80 non working devices out of 200. Customer service is absolutely no help. I lost 4 trailers due to their faulty equipment just for 1 year with potential for over 80 pieces of equipment to be lost. They cost us over $100,000 in losses so far and lost days of my time in sending reports back and forward pretending they are working on the issue but with no results. Not a single device replaced or even be able to stop monthly charges for. We are switching to a different vendor as far as we are expending and can't afford such a poor tracking software