This company is impossible to get ahold… This company is impossible to get ahold of. One of my units went down in the fleet and that's how I track the employee's time. I've been trying to contact them for four days by phone and email. They never answer or respond. I'm so pissed off I can barely see straight.

Awful Service, Rude Reps If I could give 0 stars, I would. Awful service. Very rude team. Tier I Representative Christian A. Balbuena closed my case, but never helped me reach a resolution. His attitude was sub-par, his service was worse, and I still need help.

Terrible customer service. They have terrible customer service and threatened to sue if you wanted to alter the terms of service in terms of length or the amount of transponders you have. If they can charge you for something they will and again they will sue you out of your contract with them even if they can’t accommodate your needs.

Their GPS tracking products do not… Their GPS tracking products do not work. We have used them for years, have 100s of units from them, and started realizing about 80% of them end up failing. Their customer service doesn't care, and are useless overseas people.

Within a year it stopped working Within a year it stopped working, and requires reinstalling. Customer service says I have to bring it back to the dealership, they can’t help me. The dealership is in Las Vegas, and I live in San Francisco; they won’t help