Predatory and unnecessary new account with fees... They required me to open a new account when I wanted to add a mobile terminal. New account included a $49 monthly PCI fee -- which they never notified me about -- nor did they email me about it because they neglected to add my email to my account data. When I did learn that they were charging me they refused to refund the collected fees but acknowledged they did not need to create a new account for me in the first place. They are money-grubbing pigs and will do anything to keep as much as they can of yours.

Stay away!! Stay away!! Once you sign up you're indebted to the fine print. I signed a contract 12 years ago and have never been be provided with a single 'auto renew' email or any communication in terms of my contract - which is seems a common courtesy in business. My contract states (in almost unreadable print) a $250 closure fee. I was charged a $495 cancellation fee after 12 years of business. I have sent multiple emails in regards to the discrepancy, all unanswered. To talk to anyone you have to navigate call centers to process the cancellation and then call them to find out if it actually went through. A totally non transparent process protecting their company and aimed to trap consumers. Both authorize.net and American Express cancelled my account on the spot, no charge. I've never dealt with a company designed to trap and default to a contract signed a decade ago without any annual communication or consumer updates on time periods. Very poor practice. Go elsewhere.

As a loyal customer who never had any… As a loyal customer who never had any issues with their account. This company ended up holding my money for 3 months. Worst company stay away find anyone but them

This company is a joke This company is a joke, out sources sales once signed customer service is a -5. Took over three weeks to get my machine, lies not returning emails or phone calls when they finally got to shipping me my machine told me would senD it express and five days later finally showed up.

Avoid using EVO Payment system All business owner avoid this company if you can. I cancelled my account after being a customer for 13 years due to hidden fees/charges. A few months later I was billed an early cancellation fee totaling $1400 for a portable machine which was useless and the other payment system. When I called to cancel my service, the customer rep never disclosed this fee nor that I had 90 days after notifying them to avoid this fee. EVO Payment system does not value their client as they should, because if they did, they would have been more transparent about their fees & monthly charges. AVOID THIS COMPANY!!