WePay

350 Convention Way, Suite 200, 94063, Redwood City
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1.00
Based on 20 Reviews

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About WePay

WePay is more than just a payments API. We deliver Fraud Protection, a great User Experience, and world class Support.

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D rowser
GB

Run from chase and wepay! Hands down the worst credit card processing service around! Hands down the worst customer service I have ever received. I own a wholesale business and Wepay decided to hold a payment from a loyal, repeat, customer. I process their business card probably 10 times each year for large amounts. Chase said there is a 5 day hold on the payment, no explanation. Needed the funds to complete my customers order so I asked them to just refund the charge and I would process again with stripe (stripe has been great). Wepay will not refund the charge till the 5 days hold is up and then it can take another 3 to 7 days for client to get the refund. Flat out refused to refund and told me it is in their terms and agreement that they can opt not to process a refund. Makes me and my business look bad. Once again no explanation or reason as to why this hold is happening. I have processed over 1 million dollars a year with chase wepay for the past two years. No issues w my account or anything? I used PayPal and square for years and never had these problems. Stripe is good too. This was WePay’s 3rd strike with me, closing May we pay and chase altogether. Chase should be ashamed being a billion dollar company and making it harder for small business s to function and blatantly telling me too bad it is in the terms and conditions I agreed to. Shame on chase- The worst

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Adewale Towolawi
GB

scammer and useless credit card processing company ever This company is a scammer and they should not be allowed to operate. Useless, heartless, worthless company ever. Everything about them is zero and full scams. Useless customer service, heartless support team. They are designed to destroy companies. Especially startup businesses.

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Alex Pasman
GB

WePay is the worst credit card processor Being in business from 2006 I had many payment processing systems but WePay is absolutely the worst one. Choose anybody else just don’t trust with your money to WePay, Their “top of the line Smart Terminal” is very outdated and using very old technology- But biggest problem is the company itself, they’ll screw you as soon as they have opportunity. This is company which will always work against you ,not for you. If you ever get chargeback from the customer they’ll always take customers side, not yours. They don’t take their useless equipment back and you will just loose your mob Net by using WePay. Customer service is bad and never helped with issues .

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Matthew Furlong
GB

Fraudulent 1099-K from a fraudulent… Fraudulent 1099-K from a fraudulent company. My second bad experience with WePay. WePay withheld my clients funds in their "Reserve Account", closed my account, and refunded the money back to the client after weeks of protest. The money never touched my account, however, WePay issued me a 1099-K for the invoiced amount that was never received, then reported those unearned funds to the IRS as income. There is no customer service whatsoever. When you call the number on the 1099, you receive an automated recording that repeats itself. This damaged they caused will not be easily corrected. Read the reviews - this company need to be shut down and class action lawsuits filed. WePay is not acting in good faith, they are bad actors, and a rogue company.

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Heidemarie Kremer
GB

Wepay scam I am also a victim of the wepay scam. Wepay does not give a reason why they refused to process the card payment and took the money from my account and funded it back for a legitimate transaction. I purchased a card reader that serves nothing. It looks like this scheme is a business to sell their equipment. On the Better business bureau you find many similar experiences.

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