Robby Millar
GBScam!!!!! Scam!!!!!! They will hold your funds and they do not care that they are putting your business in danger!!!! I spoke to customer service before signing my restaurant and lounge up when my POS system temporarily went down. They reassured me that if I go above $15k in one day that they wouldn't hold my funds beyond one week. I didn't go over the daily limit. But after a weekend of sales they decided to hold $12k for 120 days. There's no one to speak to over the phone. They only correspond via email and they take days to respond. I have no definitive answer to when I will receive my funds.
Dominick George Pizzo
GBI would give them 0-Stars if I could I would give them 0-Stars if I could. Suddenly and for no reason that they would explain, they not only stopped accepting credit card payments from my customers but payments made by customers were refunded back to them. Sounds absurd because it is. Terrible company. They damaged my cash flow with their unjustifiable actions.
Peter A.
GBBeware WePay We setup a new WePay account (through Freshbooks), and WePay held our first payment for over 7 days, & then decided to refund the payment without any exact reason. Here's the exact message they gave us (below): "We request that this payment be processed outside of WePay. Our banks and processors hold us to a strict guideline on what we can and cannot process through our site. Because of the proprietary nature of our review process, we are unable to share exact details." Shady, and shows ill-intent towards small business. Beware this company.
VG
GBfroze account, held funds for 3 YEARS They froze my account. Stopped my payments from coming to my bank, and are saying that they will hold my funds for 3 years for NO REASON GIVEN. Also their customer service is horrible
Mustafa H
GBStayyyyyy away from this service!!! Stayyyyyy away from this service!!!! Do not under any circumstances go with chase we pay business merchant account, I branched off my business, and opened a account, did 2 services for customers and they locked my account and canceled it, they have also locked the money up for 120 days and I cannot do anything about it! So my only option is to call my customers and have them submit fraud claims on their credit cards so they can get their money back and me bill them another way, imagine how bad that makes my business look this service can potentially cripple my small business!!!! I am beyond livid.