Alan B
GBA business credit card processing company that denies transactions for no reason A business credit card processing company that denies transactions for now reason... I am a small business owner and once of my customers asked me to charge him via CC. I used WePay/Chase bank and they held my funds then denied the transaction with out explanation and with out even calling me to inquire. Then when I called for an explanation they said they could not give me one.
Dominick George Pizzo
GBI would give them 0-Stars if I could I would give them 0-Stars if I could. Suddenly and for no reason that they would explain, they not only stopped accepting credit card payments from my customers but payments made by customers were refunded back to them. Sounds absurd because it is. Terrible company. They damaged my cash flow with their unjustifiable actions.
CHRIS
GBIF ZERO WAS AN OPTION IF ZERO WAS AN OPTION, THIS WOULD BE APPLICABLE FOR IT. REFUNDED A CUSTOMER $1800 AFTER I SUBMITTED ALL MY STATE AND FEDERAL FILING PAPER WORK, INVOICE AND COMMUNICATIONS WITH CUSTOMER ON PAYMENT THEY SAID "Because of the proprietary nature of our review process, we are unable to share exact details." SWITCHED TO SQUARE FOR PROCESSING. WILL NEVER GO BACK. MAKES ME WANT TO LEAVE CHASE ENTIRELY.
Mike
GBBusinesses beware!!! Businesses beware!!! For some reason, they are holding all transactions for all clients for 120 days.. Been using them for over 2 years with no disputes or chargebacks, but for some reason started this October, the started holding all transactions for 120 days..Class Act in the works.
Peter A.
GBBeware WePay We setup a new WePay account (through Freshbooks), and WePay held our first payment for over 7 days, & then decided to refund the payment without any exact reason. Here's the exact message they gave us (below): "We request that this payment be processed outside of WePay. Our banks and processors hold us to a strict guideline on what we can and cannot process through our site. Because of the proprietary nature of our review process, we are unable to share exact details." Shady, and shows ill-intent towards small business. Beware this company.