Karen Tatom
GBGreat customer service Great customer service! I ordered a music stand and then Royal Mail, whilst industrial action was occurring, sent a delivery notice, yet I hadn't received the stand. Noisy Clan answered my query rapidly, stayed in touch with me, assured me that other customers had the same error message and generally made me feel secure about the purchase. The stand arrived yesterday. I'm learning to use it and am sure it will allow me to consign at least two of those horrid fold up stands to the charity shops. Hip Hip Hooray!!
Sue McHugh
GBSecond one's a charm! I was one of the Kickstarter backers so was really excited about this new stand but I couldn't get the hang of my first Wee Stand, the legs seemed to collapse at whatever height it was, then one of them snapped off and I gave up on it. Then a few months later, I contacted them via their website and got a reply the next morning. Joe was so helpful and suggested that it sounded like a manufacturing defect and they'd send me a replacement. That was Monday, my replacement arrived on Wednesday! And it is brilliant, exactly what I'd hoped the Wee Stand would be. Great product and refreshingly good customer service!
Nemanja Stanković
AEA brilliant cheatsheet tool! As someone who plays music for a very long time, I am always pleased to learn about new tips, gadgets, and approaches, also going back to the basics and listening to different people teaching in various ways. The Decoder is a great learning tool, first and foremost. I would like to say that it SHOULDN'T BE THE ONLY learning tool, as visual memorisation is just a fragment of knowledge, and the magic happens when you understand how things work. So, if you are still learning, or you maybe forgot, or would like to share with your bandmates on the gig, to help them, I would highly recommend this. Great job, Noisy Clan!
Sebastian Nord
SEI found out about the Decoder through Sean Daniel’s Video on YouTube I found out about the Decoder through Sean Daniel’s YouTube-video and ordered it directly. Although I’m a Swede and still living there, the product came relatively fast. And I really love the product and the following book! So much fun and an excellent way of diving in to music theory! Thanks a lot for a truly brilliant product. I’m now spreading the word about you!!! BR/Sebastian
Rolf Prommel
GBThe Circle of fifths Decoder My daughter purchased the circle of fifths decoder as a present for my birthday. When the package arrived the outer envelope was wet and unfortunately the booklet was water damaged. They decoder however was unharmed as it was sealed within a separate plastic packet. I contacted Noisy Clan directly and explained the situation and the booklet was replaced immediately. It’s a realty great well thought out product for composers and musicians alike and with the explanation booklet its an absolute gem Great customer service - many thanks NoisyClan 5 stars