I have been trying to reach Videosolo… Thank you, Trustpilot and VideoSolo, for the speedy response to my issue. The licence is now transferred to my new computer. I have been trying to reach Videosolo support for the past week, and they do NOT respond. I am trying to transfer my licence from an old computer to a new one and therefore need to code reset.

VideoByte DVD Creator Re-Registration Contacted VideoSolo Support Team via email after purchasing new iMac and not being able to re-register VideoByte DVD Creator. Their response was very satisfactory. My original purchase registration code was reset after three days and I am now using the software trouble free. Thank you!

Videosolo is awesome Videosolo is awesome! I had a regular zoom class going on but my work schedule changed and wasn’t able to participate for the class however thanks to VS I can record it and rewatch it later. Thank you VS!

I purchased the video converter… I purchased the video converter ultimate software some time ago and when I went to use it today it said I needed to update to the laterest software. When i did that I found that it had reverted to the trial version and when I tried to register I get a message saying 'The registration code has already been used. Error code 4104. I was able to eventually contact customer support by email and they replied to inform me that they had reset my activation code and I was able to get full access to the product purchased.

I purchased VideoSolo bluray ripper and… I purchased VideoSolo bluray ripper and it had some issues with some video's and trying to get any support was very difficult. now I've purchased a New PC and on thier web site they state to send a request and they will free the license for ere-install onto new systems, I have now send 3 service/help requests with no answer. do yourself a favor and buy something else! I got a reply from them saying they haven't received any emails..... I didn't send emails, I filled out service requests right from their web site. if they are not getting support requests from their own web site then they truly are leaving customers high and dry.....