Awaiting Refund for Almost a Week - Disappointed Problem solved

Purchased this over 2 weeks ago and had… Purchased this over 2 weeks ago and had nothing but download issues, contacted customer support on numerous occassions as well as the company direct, they constantly replied with same information and guidance. I asked for a refund and was simply told that there was nothing wrong with the product and that I cannot have a refund, their customer support leaves a lot to be desired as well as their attitude towards consumers...My recommendation is that you give this company a wide berth, especially if you are located in UK

This is the best video converter I have… This is the best video converter I have ever used!! It was able to successfully convert my videos and in perfect quality!

Highly disappointing!!! I just bought a licence a few days ago, unfortunately it didn't work (code 4102; email invalid). I tried to contact them 3 times (from 2 different email accounts and via their online support mask - ticket ID 46336 and 46203). Until today I got no response back. Seems as it is a fake email address or they just don't care about their costumers - highly disappointing!!! Save yourself money and buy from another supplier.

Thumbs up to the Videosolo Bluray Suite The videosolo bluray suite has an intuitive interface and works quickly and adapts to new hardware effectively. I added a higher end graphics card which speeded up processes considerably.