uDiscover Music

Pancras Square 4, N1C 4PW, London, United States
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1.60
Based on 20 Reviews

5

5.00%

4

10.00%

3

5.00%

2

0.00%

1

80.00%
About uDiscover Music

Music news, videos, exclusives, reviews, curated playlists, music quizzes, interviews and stories from the most influential music artists in history.

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Shaun Marin
GB

Why no reply? As another poster has said, ordered over two weeks ago following a promo. Said 3-5 day delivery and still nothing. Contacted them three times via form on site - no answer. Called listed phone number - does not exist. Emailed today - let’s see what happens. Very frustrating.

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William Seeley
GB

I would give them a 5 star I would give them a 5 star. The problem is, the company they use for delivery (Fedex) is incapable of doing their job. Yes, no phone numbers. But every contact I did they responded. You may wonder what fedex did? I live in allen park mi home of the Detroit Lions practice facility. That's where they delivered it. Thank goodness the USPS saw it & picked it up. Otherwise, awesome set & glad I took a chance

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Mr Paul Davies
GB

Terrible customer service Terrible customer service, really don't care about customer once they have ure money. Avoid. Ordered wrong item, realised immediately and emailed. Response within less than 5 minutes to say it couldn't be cancelled as shipped already. Complete lies. I got shipping notification email 4 hours later. Customer services simply ignored my emails Terrible company

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Mike Marriott
CA

UDiscover music Canada should be avoided Do not order from this company as they provide no contact after order, no update. It’s been months since I ordered vinyl from them and I’m accepting the fact that I’ve been scammed

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Anna
JP

No delivery, no refund, terrible customer service Ordered a Christmas album in November, and the website said it would arrive early December. Once it shipped (two weeks later), the estimated delivery date was January 4. I contacted the company to see if I could cancel because I wouldn't need a Christmas album in January, and they wouldn't cancel since it had shipped. They told me to refuse the delivery upon arrival (lol) On January 4, the album was marked as delivered but nowhere to be found. I once again, contacted the company. I was told I would receive a full refund. Two weeks later, I received a follow-up email stating that the previous email was incorrect, and I needed to file a claim with a third-party insurance company. I emailed back for clarification, and did not receive a response for three more weeks, and when I did, it was just a copy/paste of the same email stating I needed to go through a third party. Absolutely ridiculous.

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