Daniel Torres
GBDisappointing Experience and Questionable Review Practices I hired Tax Hive based on the strong endorsements and promising service descriptions on their website. Unfortunately, my experience was incredibly disappointing. From the outset, there were severe miscommunications, unmet promises, and an overall lack of responsiveness. My initial sales representative, Lars, became unreachable shortly after I signed up, and the tax plan provided was generic, not reflecting the tailored solutions I was promised. Additionally, when I tried to address these issues, my request for a refund was denied without proper justification. What adds to my concern is that Tax Hive hosts reviews directly on their site but does not provide an option for customers to post their own, which leads me to question the authenticity of the positive reviews displayed. This lack of transparency and the poor service I received makes me believe potential customers should be very wary. I recommend looking elsewhere for tax services.
Freddy Muratalla
GBCherelle did an amazing job with… Cherelle did an amazing job with helping me out with the questions I had today.
Jeff
GBSasha ‘s customer interaction was great Sasha created AB additional tab on the portal so I could upload my new information she was very helpful
Melissa Graham, MBA, MFIN
GBWell prepared & thorough Tate was well prepared and was excellent at delivering my tax strategy plan. He provided information in bite-sized pieces and was happy to answer questions.
Lennie Wanalista
GBGreat Customer Service Great customer service. Trusted partners on our Tax planning and preparation. Experts on what they do. Providing Q and A with Tax Specialists 3x a week is so helpful. Highly recommended.