Freddy Muratalla
GBCherelle did an amazing job with… Cherelle did an amazing job with helping me out with the questions I had today.
Daniel Torres
GBDisappointing Experience and Questionable Review Practices I hired Tax Hive based on the strong endorsements and promising service descriptions on their website. Unfortunately, my experience was incredibly disappointing. From the outset, there were severe miscommunications, unmet promises, and an overall lack of responsiveness. My initial sales representative, Lars, became unreachable shortly after I signed up, and the tax plan provided was generic, not reflecting the tailored solutions I was promised. Additionally, when I tried to address these issues, my request for a refund was denied without proper justification. What adds to my concern is that Tax Hive hosts reviews directly on their site but does not provide an option for customers to post their own, which leads me to question the authenticity of the positive reviews displayed. This lack of transparency and the poor service I received makes me believe potential customers should be very wary. I recommend looking elsewhere for tax services.
S Martin
GBAlthough just getting started with Tax… Although just getting started with Tax Hive, the results so far are exceptional. Nice to know customer service is still available. Tax planning and ideas that have never been presented with options to best fit our need. Looking forward to a stress free relationship!!
ArrowheadManor Bed & Breakfast
GBBeware of Tax Hive tax planning! Beware of Tax Hive. They do bait and switch. Very sneaky company but they pretend not to be. Their salesman called our business to tell us how great their service was. $5000 to sign up, but guaranteed over and over that if they don't save you $5000, you will get a refund. a no brainer right? They keep you on the phone until they get your credit card and get you to docusign their contract. They tell you, don't worry about the contract, just sign it. Then they tell you over and over is they can't save you $5000 on your taxes, they will refund. We signed up and later realized we made a big mistake. They tell you to upload previous years tax return and they will look at it to see if they can save $5000. We didn't hear from anyone for a month. Their refund policy is 7 days. Also weren't told that to review the taxes is an additional $750. They also don't tell you that to prepare your taxes is $2750. We are a small business and it really only takes 1/2 hour to do the taxes. You just input income and expenses into a computer program and it does it for you. All accountants do this now. Tax Hive is owned by Kevin O'Leary, from shark tank. We are sure that if he know how the salesmen were representing his company he would be very upset. He is plastered all over the website. I guess i am out $5000 as they simply refuse to refund anyone. TOTAL BAIT AND SWITCH! Beware!
Cody Becker
GBThey have great promises but once… They have great promises but once evaluated by a real tax professional it reveals they are recommending what are basically scams. The biggest money saving recommendations was on the IRS dirty dozen abusive tax shelter list. This is a great way to get audited. Now they are giving me the runaround about giving me a refund that they "guarantee" 4/26: Updated to reflect your reply, you recommended both syndicated conservation easements, and captive insurance, which in addition to being a giant red flag also requires you setup multiple entities, get licensed as an insurance company, etc, etc, all that just to get audited at the end. I tried to link to the IRS website but TrustPilot does not allow that, so you can look at their March 4, 2024 dirty dozen, but both have been in most of the dirty dozen reports.