5+ stars for Isaac P. Isaac P. was extremely helpful in assisting us with our tax questions/issues. He explained the best route for us to take in working towards resolving our issue. He was very diligent in getting the right IRS agent to provide the necessary information he needed to move forward with helping us. We ended our call with Isaac feeling very optimistic and satisfied, and more knowledgeable than before we called. 5+ stars because it is well deserved.

Highly recommend Eric Hannah!!! Eric is great at explaining everything and making me feel comfortable and at ease. I appreciate his patience and pleasantly following up with me. I also like the Omni-channel approach so I can call, text or email knowing I will get any of my questions answered without judgement. :).

Inadequate explanation of procedures, exorbitant fees, lack of adequate resolution,  terrible customer service I regret ever hiring Anthem tax services. I spent a large sum for their services to resolve an issue with back taxes. I told the company I would need them to walk me through the process and keep me updated during their attempt to resolve my tax issues. However, Anthem did not regularly stay in contact with me. I had to reach out to them many times to get answers. Their answers were rushed and generalized. There were months when I didn't hear from them. Ultimately, they did nothing that I could not have done by myself. Stay away from this company.

ASK FOR SAM BURZNSKI! My wife and I dealt with a gentleman name Sam Burzynski. He was not pushy or standoffish, he was there when we needed him, when apts. were scheduled he was prompt, he was well informed on all aspects of tax collections, interests, penalties, etc. He was friendly, professional at all times, and understanding of out situation, at NO point was I made to feel irresponsible for my tax situation. If your are reading it means you are considering contacting a tax relief service, if I'm correct when you call Anthem, you need to ask for Sam Burzynski, every service company needs more people like Sam.

Panic suppressant After a little back and forth (due to phone tag mostly on my part because I'm always moving around) I finally got the chance to freely consult with Isaac P. Right away he assured me that my anxiety/panic about my taxes was really just me overreacting and it wasn't as bad as I thought it was, which, I was relieved to hear. He then instructed me on what specific services he provides through the company and then what I should do for myself to ease my worry and get back on track.