Easy to use program and very simple for… Easy to use program and very simple for anyone with straight forward tax circumstances.

Great Absolutely loved using this especially since it’s free and easy to use. Makes it so much more simple than going somewhere else then paying. My only issue is the layout needs to be improved to be a bit more simple; however, this is isn’t that big of an issue.

excellent option to skip additional… excellent option to skip additional payments in preparers, the system is very friendly and fast, really thank you for making it easy

Classic bait-and-switch Classic bait-and-switch. Tried to do my taxes with 3 W-2s, no deductions/credits/etc. Tried to force a "Deluxe" upgrade before it would let me print or file, with absolutely ZERO warning before the very last step prior to filing, meaning you can either pay them or you've wasted your entire effort. Absolutely no reason/description given of what exactly was requiring the upgrade, just a vague "one of the services you have selected does not qualify for the free option". I will literally do my taxes on paper and send them in the mail before I pay you. Get absolutely bent, e-file.

Tutorial questions were great but Tutorial questions were great but, in the end, the Standard deduction was more. IRS kept rejecting my tax and the explanation as to why was not clear. More helpful hints on the error would have been nice. Otherwise, better than Tax Slayer who is not actually completely free.