James Hudnall
GBClassic bait-and-switch Classic bait-and-switch. Tried to do my taxes with 3 W-2s, no deductions/credits/etc. Tried to force a "Deluxe" upgrade before it would let me print or file, with absolutely ZERO warning before the very last step prior to filing, meaning you can either pay them or you've wasted your entire effort. Absolutely no reason/description given of what exactly was requiring the upgrade, just a vague "one of the services you have selected does not qualify for the free option". I will literally do my taxes on paper and send them in the mail before I pay you. Get absolutely bent, e-file.
Anton Knox Elder
GBExcellent Place to File your taxes with support. We very much liked the straightforward method of E-File and we had a great response anytime we needed to call in with a question. We were particularly impressed with E-File.com Support #01180-3493: this individual took the time to review our return and clarify what looked like any error in it and write a statement unless any confusion would occur to help us feel at ease. Our overall impression of E-File is that it is an excellent online place to file your taxes!
S H
GBTutorial questions were great but Tutorial questions were great but, in the end, the Standard deduction was more. IRS kept rejecting my tax and the explanation as to why was not clear. More helpful hints on the error would have been nice. Otherwise, better than Tax Slayer who is not actually completely free.
Nicole
GBGreat Absolutely loved using this especially since it’s free and easy to use. Makes it so much more simple than going somewhere else then paying. My only issue is the layout needs to be improved to be a bit more simple; however, this is isn’t that big of an issue.
Silver Vivas
GBexcellent option to skip additional… excellent option to skip additional payments in preparers, the system is very friendly and fast, really thank you for making it easy