Eva Lorene Orchard
GBI have used this service for a prior… I have used this service for a prior year with no problem. This tax season my return is taking weeks to process and no one is responding to my inquiries. There is no phone support. I am becoming very concerned about this process.
Daniel S.
GBPrior Tax is a scam. Stay Away! Prior Tax is a scam. I was charged the full amount but have not received any information for over 72 business hours. I also logged back in and none of my information is saved to my account nor is there any way to view contact information. I have received no email or contact confirming the legitimacy of this operation. I am contacting federal agencies and freezing my credit due to the potential of the damage this company could create.
Liz Dewberry
GBFraud. I see that many of the negative reviews have varying excuses as to why their documents cannot be received or traced. Shady. I am disputing this charge with my bank as fraud as this company has not yet released my simple tax return to even download. I would not recommend this site to anyone doing their taxes. Save yourself the trouble.
Michelle E
GBDon’t answer their support at all Don’t answer their support at all. Tried phone during business hours. Answering machine says to call back during business hours... No voicemail No answer to email No answer on Facebook No answer on Facebook messenger No answer on twitter.
Rachel Harrell
GBReturn rejected Ironic this happened on April 1st I got an email saying my return was rejected and I’d need to E-file AGAIN. They better not be charging me to do it again because the reason you even pay them is to check for errors. Huge scam. Wish I’d of read these reviews. I can’t find any record of anything being filed on the IRS website… maybe it takes time to update but if they had time to reject it I feel like there would be something?? Sketchy…