97tax is Excellent 97tax is Excellent, Easy to get a payment plan from the beginning, kept us informed throughout the process.

Excellent Customer Service! My first review was not so good but I received a personal phone call to discuss why I rated the way I did. After and excellent conversation with a very personal touch I understood the process much better. The "Extra Mile" was fantastic.

UPDATED Review to 5 stars 97tax I'm pleased to update my rating to 5 stars!! I got a call today, Sept 1st, from their agent who explained everything and was extremely helpful. He helped me get everything straightened out which I'm so grateful for. Obviously due to the COVID they are swamped as is the IRS. __________________________ I contacted them on July 6, 2020 and paid them but have heard nothing as of September 1st and now have a letter from IRS stating my total payment is due September 7th. I've sent emails to support and I've called only to find i can just leave a message which I left more than once along with my phone # and STILL NO RESPONSE. I'm in a bind due to Covid. As I was planning on the payments they provided. I would have given 0 stars but no option.

knowledable people Everyone I talked to was knowledable, Joe was great. Emails with Kyle after hours were aweomse. Made a horrible thing a little easier.

97tax is AWESOME Saved me a ton of money on interest and penalties that never stop adding unless you do something like their payment plan. Best deal at $97.