Didn't help..... But it's Fixable... After receiving a large back pay of disability (that the disability lawyer kept the lion's share) without tax withholding. The USTS sales person assured us that they did take clients unless they could reduce your tax bill. After several thousands of dollars to USTS and several months later they call us to tell us they will arrange payments for the full amount owed... OK... Now with all that said... I can honestly say I was not happy with the service in the extreme... But that's not the end of the story. There customer service person called and worked with me through my issues. They listened and are going to adjust the US Tax Shield bill to make up for the under-par tax relief... Plus they informed me that they would strongly consider adding a review up front in the process then after USTS is up to speed they would suggest a better course of action... I explained that I would be more than willing to pay for a review so USTS can be definitive about their offering. Update - USTS is refunding $1700 because they felt they didn't provide enough of a savings... So, they refunding some money to make everything more equitable.

I heard about US Tax shield via an … I heard about US Tax shield via an advertisement on TV. I decided to take a chance with them. The staff is very courteous and professional. They listen to the client's concerns and respond in a timely manner. They are very thorough Even though it takes a long time for the case to resolve, however, the team was able to reach a settlement with IRS and deliver as promise. I will recommend this company to anyone. Claute

Very dissatisfied I was very unhappy with my results. I was told in the very beginning the interest and amount owed could be reduced. It took over 4 years to settle my case . I went through around 4 different people helping me. In the end, I can say no wages were garnished and my home was not taken but a lien was issued until 2028, which was not told to me in the beginning.

DO NOT USE THIS FIRM DO NOT USE THIS FIRM. For three years they have failed to perform for me and have only caused me to incur more tax penalties and interest. They negotiated nothing on my behalf, failed to stay in contact with me, and ignored my demands for an accounting. Basically I have been abandoned. My repeated emailed requests for a fee refund and accounting have been met with replies that they are being looked into. Zero follow up on the promise. Their failure to communicate directly with me and abandonment of my case is contrary to clear California Bar standards. They did not review questionable tax returns prepared by H&R Block I sent from the onset and to date are clueless as to my needs. The only interest and urgency they displayed was in squeezing me for a $13,000 fee. Though I demanded a refund and accounting of their time and fees 5 months ago, and repeated the demand twice more, to date the reply has been that they will get back to me. Crickets. As I write this review I am still waiting for them to get back to me in reply to my last email. CAVEAT EMPTOR (buyer beware)

IF YOU HAVE A PROBLEM PLEASE !!! CALL THEM. I WOULD LIKE TO SAY I POSTED SOME INFORMATION THAT WAS JUST A MISUNDERSTANDING BETWEEN ME AND US TAX SHIELD,I WAS CALLED BY A MEMBER OF US TAX SHIELD AND CLEARED EVERYTHING UP.THEY TOOK THE TIME TO CALL ME AND MAKE EVERYTHING GOOD,SO I WOULD HIGHLY RECOMMEND THEM TO ANYONE.SOMETIMES YOU JUST HAVE TO TAKE THE TIME TO CALL THEM IF YOU HAVE A PROMBLEM,BECAUSE ALOT OF TIMES ITS JUST A MISUNDERSTANDING.THANK YOU US TAX SHIELD FOR DOING EVERYTHING THAT YOU TOLD ME YOU WOULD.