Frank Aiello
GBKEEP AWAY FROM THIS FIRM KEEP AWAY FROM THIS FIRM. For Four years they have failed to perform for me and have only caused me to incur more tax penalties and interest. They negotiated nothing on my behalf, failed to stay in contact with me, and ignored my demands for an accounting. Basically I have been abandoned. My repeated emailed requests for a fee refund have been met with replies that they are being looked into. Zero follow up on the promise. Their failure to communicate directly with me and abandonment of my case is contrary to clear California Bar standards. The only interest and urgency they displayed was in squeezing me for a $29,000 fee. Though I demanded a refund and accounting of their time and fees 5 months ago, and repeated the demand twice more, to date the reply has been that they will get back to me. Crickets.
Sandra Wright
GBExcellent service When I first called US Tax Shield my checks were on the verge of garnishment, and that action was halted because of the service of this company. Teri Turner literary gave me my life back. I had owed over 50,000,00 literally and she was able to settle on my behalf for both the state and the IRS.Teri Turner is a true professional and definitely knows her stuff . I would definitely recommend US Tax Shield and Teri Turner.
Luis Magdaleno
GBDO NOT USE THIS FIRM DO NOT USE THIS FIRM. For three years they have failed to perform for me and have only caused me to incur more tax penalties and interest. They negotiated nothing on my behalf, failed to stay in contact with me, and ignored my demands for an accounting. Basically I have been abandoned. My repeated emailed requests for a fee refund and accounting have been met with replies that they are being looked into. Zero follow up on the promise. Their failure to communicate directly with me and abandonment of my case is contrary to clear California Bar standards. They did not review questionable tax returns prepared by H&R Block I sent from the onset and to date are clueless as to my needs. The only interest and urgency they displayed was in squeezing me for a $13,000 fee. Though I demanded a refund and accounting of their time and fees 5 months ago, and repeated the demand twice more, to date the reply has been that they will get back to me. Crickets. As I write this review I am still waiting for them to get back to me in reply to my last email. CAVEAT EMPTOR (buyer beware)
Paulak
GBWe are very satisfied customers! We were very pleased with US Tax Shield and the professional way they handled our case. Each individual was professional and very helpful, and communicated very well and in a timely fashion. I appreciated how each person we dealt with took our situation very seriously, and treated us as a valued client. Alex Daniels, Jennifer Castillo, MJ Mokhtari, Jorge Ramos, Amy Nowak, Tanisha Gonzalez, Sandy Cervantes, Masood Yousufzai, and Gloria Chon went above and beyond to help us, and our case was settled in a timely and acceptable manner. We have recommended US Tax Shield to other individuals based upon our good experience.
Duane Kiser
GBDidn't help..... But it's Fixable... After receiving a large back pay of disability (that the disability lawyer kept the lion's share) without tax withholding. The USTS sales person assured us that they did take clients unless they could reduce your tax bill. After several thousands of dollars to USTS and several months later they call us to tell us they will arrange payments for the full amount owed... OK... Now with all that said... I can honestly say I was not happy with the service in the extreme... But that's not the end of the story. There customer service person called and worked with me through my issues. They listened and are going to adjust the US Tax Shield bill to make up for the under-par tax relief... Plus they informed me that they would strongly consider adding a review up front in the process then after USTS is up to speed they would suggest a better course of action... I explained that I would be more than willing to pay for a review so USTS can be definitive about their offering. Update - USTS is refunding $1700 because they felt they didn't provide enough of a savings... So, they refunding some money to make everything more equitable.