Great Customer Service Had a great experience getting quick real time financing for house project.

I’ve received a check in the mail I’ve received a check in the mail, which I let sit on my end table for about two weeks until I decided to give them a call to further understand the process of cashing said check. They were extremely professional, friendly and knowledgeable. I had a lot of questions and they did absolutely amazing at answering them and not making me feel dumb. Monthly payment is reasonable and term of loan is reasonable. Should I ever need to get another loan after this one, I will definitely be using 1st Franklin.

Dishonest hypocrites Not helpful at all. I received an advertisement in the mail and after researching them I decided to apply. I called before applying and was transparent about my situation. Cayla Surrett encouraged and pushed me to apply, then immediately tells me there’s nothing they can do. They are total hypocrites and don’t actually care about helping people. I have a brand new car titled in my name, make 80k per year, and am not late on anything. Now I have a new inquiry for nothing. Total bait and switch and dishonest business.

1st Franklin is great Misty at 1st Franklin is great. She is understanding and tries her best to help you out. My experience has been great.

God knew exactly who to send me to... There's not enough words to say to show how much I really appreciated Ricky getting me not only approved, but went over and beyond correcting what needed to be done. Thank you so much. And for that, +5 stars on top.