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Great Basin Federal Credit Union

9770 S Virginia Street, 89511, Reno, United States

http://greatbasin.org

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4.70

Based on 20 Reviews

80.00%

10.00%

0.00%

About Great Basin Federal Credit Union

There are a couple of things you should really get to know about us here at Great Basin. One, we’re genuinely pretty nice folks. Two, we love our jobs. Three, we really like to help our members throughout their lives. However and whenever we can help, we will. We could go on and on about how it feels to be a part of the Great Basin family, but the best way to find out is to get started. Fill out an online application, call, chat, or come into a branch. We look forward to meeting you. Soon! Membership is open to anyone who lives, works, worships or owns a business in Washoe County. Learn more at greatbasin.org. Great Basin Federal Credit Union has been a member of the community since our charter on January 11, 1951. What began as a 50 member credit union for Reno-Bell Phone Company employees, has grown to a community chartered credit union serving over 21,000 people. Our philosophy of building personable relationships with our members still remains a core value to the board members and staff. Our Mission: We provide an honest, fair, and personal banking experience. Our Vision: To be member loved. Learn more at greatbasin.org.

Contact Info

http://greatbasin.org
9770 S Virginia Street, 89511, Reno, United States
memberexperience@greatbasin.org

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Customer service is superb Customer service is superb! From the initial phone call to our meeting with Amber, opening an account, and mostly dealing with fraud was exceptinally well done. The teller noticed that we were stressed after a scam incident and offered us water. Great experience.

I love this credit union I love this credit union! The staff is very nice and helpful, I always feel appreciated and valued when I go to my local branch. My favorite is the mobile app, the updates were a little off at first; however, it was quickly fixed and now I use it for everything. I can deposit checks, transfer money, and pay bills.

Great Service We went to another credit union to open an account anddeposit a large check. At first we were basically ignored and then told to come back the next day. Our daughter recommended Great Basin CU and we were greeted and taken care of. A world of difference.

helpful and courteous I used the Northwest Branch more than usual about 6 months ago. People were helpful, asking questions of each other so that they could resolve issues as they arose. I went there today too for more routine business, and I had no problem.

I recently opened an additional account… I recently opened an additional account and the service was stellar! I just tore my office apart looking for the young man's name who helped Me! I can't find it and I always write down a name. I'm guessing it was John or Dan? This gentleman needs recognition for His patience and ability to explain things in a perspective anyone could understand. His follow through and attention to detail is what is missing in way too many business's today. He also explained to Me the method of what I will be encountering when I purchase/select an online digital Stock Platform, most helpful Person I have had the pleasure of doing business with. I must add the entire Credit Union are always at the same level. Much appreciated and look forward to many more years at Great Basin Credit Union. Thanks, Mitchell Bruns(aka David).

Great Basin Federal Credit Union

http://greatbasin.org

About Great Basin Federal Credit Union

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Nurit S.

Juan

Virginia Mefford

Satoko Kurita

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