Great experience Great experience. Great banking. Only complaint is that your card will get declined on the first attempt if it doesn't seem like a business transaction. You have to go into the app to approve. Besides that no issues

A great solution for a small online… A great solution for a small online business. No hidden fees and they do what they say they will do. One star off because when logging in using the browser, you have to get the authentication code via text, email doesn't work even though it's listed as an option.

Love Reserves! I chose Novo bc of the ability to create "profit first" style reserves to manage cashflow and set aside profit for myself. It's great that once you set up the reserves and percentages, Novo automatically divides deposits between the reserves. I have had no issues with the site or app thus far.

They don't charge any fees to keep an… They don't charge any fees to keep an account. The new customer service phone number is somewhat helpful. At the end of the converation they always tell you to submit your query through the app so it is a little worthless to call them. They do respond quickly via the App. However, they used to reimburse unlimited ATM fees but as of January 2024 they will only reimburse two fees per month whcih is a downer.

Great interface, no Paypal connectivity I love the simple interface & the ability to put funds aside in reserve. The business features are fantastic, above and beyond what many banks offer. I took off one star because it's been a struggle to make this account interface with Paypal at all, even using a manual connection. I'd like to use this as my primary business bank account, but I have to maintain an account somewhere else in order to deposit Paypal funds. The support has not been at all helpful with this.