🚫⚠️ Important Announcement 🚫⚠️ Important Announcement: Do Not Use NOVO ⚠️🚫 Attention all!!!! I'm sharing this urgent message to warn you about our recent appalling experience with NOVO. Please, heed this warning and avoid this bank at all costs! We had over $75,000 in our account with them, and without any prior notice or valid explanation, they abruptly closed our account. 🤯 But that's not even the worst part! Despite their claims of sending us a check for the remaining balance, we NEVER received it. 📉💸 What's more frustrating is their complete lack of accountability and customer service. There are NO live representatives to speak with, and they refuse to provide us with a tracking number or any means to resend the check. 😤 We've been left in the dark, scrambling to recover our hard-earned money. This is utterly unacceptable! Now, we're forced to take legal action and hire an attorney to resolve this nightmare. 🚨👨‍⚖️ Please, learn from our unfortunate experience and avoid NOVO like the plague. Spread the word and protect yourselves from falling victim to their negligence and incompetence. Let's hold them accountable for their unacceptable actions!

Great bank for businesses It was easy to set up, with no hassle like some other banks. Making name, EIN, and other changes later was easy as well and the support team was courteous and efficient. I highly recommend Novo online bank for your company banking.

Great for small business We were a small business and found that Novo was a perfect match for our startup needs. The services offered were extremely helpful to us including invoicing, EFT transfers, bill pay, and reserves. The only negative we experienced was the inability to perform domestic wire transfers; but we were able to work around that limitation.

Brilliant service Brilliant service. Easy to use. Has features that make it easy for me to transfer money and manage my taxes. Always innovating and reaching out to their clients. So much more proactive and less faceless than a traditional bank.

Great customer service and banking experience! I highly recommend Novo for business owners. Their self-service resources are informative and reliable, and they help me quickly get the information I need. Novo's customer support is also very responsive and helpful. I've contacted them several times for specific inquiries and they promptly and patiently answer my queries. The Novo banking app is easy to navigate. I especially like being able to create reserves for things I want to set aside funds for and having the ability to set how much I want to put into each reserve.