Fast process, knowledge friendly staff Fast and efficient loan process. kind and helpful customer assistance with vast knowledge of what they offer and how they can help you. Loan process and funding quick

I've never had any issues with them I've never had any issues with them. They have been good. Today, 1/20/24, I am having a problem logging into their website. But, other then this, I have found them to be quite courteous & easy process when needing to refinance & my payment is low.

I've never had any issues with them I've never had any issues with them. They have been good. I have found them to be quite courteous & easy process when needing to refinance & my payment is low.

Don't do business with theses people Don't do business with theses people, it was almost impossible to pay off the loan by making a principal only payment in order to avoid a bunch of unnecessary fees they try and change you. The so called number they gave us to allow for a principal payment number is a joke, you call it and immediately hangs up. Lied multiple times. We ended up having to call the lendor directly to get anything done. FYI cash factory is not the lender itself, they are third party. Never again. If you are desperate and need a payday loan like this pick another company.

Excellent customer service! The customer service is exceptional! I communicated with a representative by the name of Fernando via chat who went above and beyond by calling me the next day to follow up on my request. The funds were also deposited quicker than I anticipated, which was amazing!