I spoke to Chi I spoke to Chi, I hope 🙏 that is how she spells her name. I had a great Customer service experience with her and she helped tremendously with my issue.

LATE PAYMENT My payment was due on the 29th.(that's 2 days early) that's why I use your card.But I didn't received my payment until the 30th.Also you didn't put it in my account until after 3pm. I had to pay late fee's!

Actually have real human to talk Actually have real human to talk

Customer service representative was a… Customer service representative was a great help and very informative with the solution I needed. I have never had a problem with their representatives. Netspend is a good go to when you don’t want to deal with bank branches. They are also better with fraud issues.

I love how easy the app is to use and… I love how easy the app is to use and the convenience of transferring to another card using flash pay ID or debit card. However, I do not like the fees I’ve had to pay. In just this month along, I’ve spent nearly $80 in fees due to being charged $1.95 per debit. It’s outrageous!