Thank you Emilio What impressed me the most was the hands-on approach taken by the Crossmint team. They didn't just provide generic solutions; instead, they took the time to understand my specific needs and tailored their guidance accordingly. Thank you to Emilio and his patience over every step of the process!!

Customer support saved me from my mistake I accidentally botched my mint (by closing my laptop browser in mid transaction while accepting the charge in my mobile wallet). Customer support was excellent, and I had a refund of my eth within 24 hours and was able to do the mint correctly. Thank you.

Fantastic support and service Fantastic support and service! Above and beyond by Emilio, who built a custom (but scalable) solution that cut down work by a lot.

Horribly slow customer service Mint failed, but crypto was deducted from balance. Been talking to them for over a week now with no progress whatsoever. At this point I just want my crypto back. Edit: they resolved it after 8 days.

Customer support is really slooooow Customer support is really slooooow, both on discord and on email. They are also very unsure what to dub approved what not... Had extreme trouble getting my collection (or website, product how ever you want to name it) approved. First it was that my website did not meet crossmint content policy (fixed that), then the NFT prices as they are not oke? (apparently if crossmint is giving you a transaction limit, you don't look at that you have to price your NFT how they want it? Might be logical idk, for me it's kinda not), then it's the websites looks (content policy aside you need to have a ground breaking website look) it's to bare it not to some crossmint standard i guess... And if you were in my shoes and try to get a single website approved for almost 2 months you would give up as well. Was hesitant to write this comment because (and not making this up) i'm still waiting for them to reply for the last week. 1 week to write a single reply... Call me crazy but that is slow. And at this point i throw in the towel. And they ClickBank is bad? Nope meet the new standar. Will also add that maybe my nationality had a part in this as well, and this project of mine was seen as unsafe... Who knows... The title says that support is slow, but i gave you a more in depth preview of customer support experience.