juliane stratton
GBnothing but positive experiences I have been a member of this bank since childhood and have had nothing but positive experiences. Securing a car loan was a very transparent and efficient experience and as I travel a lot the vast network of partner branches makes it very easy for me to bank from anywhere. I have found myself wishing I could deposit checks by photo and I have run into times where I was unable to cash a check that had been signed over to me from another party - and while this is inconvenient, it is understandable and ACU should ultimately be commended on their thoroughness. Your money is in good hands and every step of their process demonstrates that.
cole quintana
GBBest Financial Institution Yet Arapahoe Credit Union has always been very professional, friendly and more than helpful. I have had many banks along with ACU and none of them compare, especially in terms of customer service and security! Banks have hidden fees, hidden terms and in my experience, are more prone to fraudulent charges and vital information "easily" accessible to theives. With ACU, I have never had any issues with Customer Service Representatives or fraudulent charges. I recommend to anybody and everybody, as I will always continue to bank with them, and I will always return!
Sierrea Marley
GBI have never had a bad experience with… I have never had a bad experience with this bank. The co workers who work there are the friendliest people and the most understanding
Katherine
GBI love the high interest rates I love the high interest rates. The service getting things set up was helpful with a representative calling me and doing it over the phone (unlike some places, where you have to try to do it all online or go somewhere in person). It did take longer than I expected to get my account officially open, and to get linked to accounts at other institutions, but all in all, not too hard to get everything set up. Enough good stuff about this credit union that even though I settled on another one a couple years ago after some research, this one stayed on my mind and as soon as I had a reason, I had to get an account here.
Kim Young
GBGreat advice and service! Today I sought advice about opening a Kasasas account. Before I made the trip to the bank, I chatted with Scott McKerley, online bank manager. He was very knowledgeable and thorough. He answered all of my questions, and helped me feel sure that this was the correct route to take in order to make the most with the money I had to invest. Once I got to the bank, I met with Yadira Duran, and she was also very helpful and patient, educating me about both the Kasasas checking and savers accounts. I am amazed at the amount of money that I will earn in interest each month, and this is going to help me make a decision about retiring earlier than I expected. Very pleased with the service and expertise of ACU!