Mike M.
GBFantastic experience Fantastic experience! The entire team that I worked with, specifically Pamela did a FIRST CLASS job. Communication was on point, I was in the loop every step of the way. Glad I chose SmartBiz Loans for our SBA needs.
Lillie H
GBSmartBiz is very professional and… SmartBiz was very professional and responsive in the processing of my PPP Loans. I was well informed during each step of the way in receiving my Loans and how to apply for forgiveness. Its platform was easy to use and very helpful to secure my loan for funding. Other Media sites were saying the program was running out of funding, but SmartBiz and its affiliates kept me informed and soothed my anxiety about where I was in the process. I would definitely do business with SmartBiz again.
Tim Pugh
GBBest SBA 7a Experience. Closed in 19 days! Best SBA 7a loan experience! (10 star) I gave SmartBiz my information, received a fair but not overwhelming number of lenders who contacted me. One lender (South Side Bank) had a different approach, asking to call, review their process, and learn if they could assist. I accepted. After a 20 minute phone call, they had my business. The next day, I uploaded my information. The SmartBiz Associate who was assigned to me (Leslie) was the best, keeping me informed of the status. On day 2, when my information was uploaded, Leslie gave me an estimated closing date, which was 18 days away! Each Day, I was informed of the loan status. On day 18, there were two documents missing. On day 19, documents received and the loan FUNDED! Amazing! Special thanks to Leslie, and to the lender, South State Bank. Other lenders quoted 45 - 60 days to close. This is my second SBA. The first took over 60 days. SmartBiz Loans and South State Bank were Excellent from start to close.
Jason Knights
GBTop Tier Client Service!! SouthState Bank has been the most professional and pleasant loan experience we have ever had as small business owners. Every person we interacted with truly made us feel like they took a personal interest in our business's success. From beginning to end, communication was consistent and clear. I don't even think I ever waited more than 1 business day for a response to any communication I sent. I would also like to personally name and thank Kathleen Whitmire and Diana Dwarika. Thank you both for your hard work and patience with us during the entire process and ensuring we received all the support and funding we needed. I hope to continue business together in the future. Thank you all and your whole team!
Sara Robinson
GBTOP NOTCH SERVICE Cory Madsen our relationship manager was very helpful and really streamlined the entire loan process for us. Top Notch Service! Definitely would recommend.